DONTAYA DAVIS
Cheektowaga
Summary
Human Resources professional with 6+ years of progressive HR leadership experience and over 15 years supporting healthcare organizations. Expertise in employee relations, compliance, talent acquisition, investigations, benefits administration, workers' compensation, and survey readiness. Proven ability to partner with leadership, maintain regulatory compliance, and foster positive workplace cultures that drive engagement and performance.
Overview
17
17
years of professional experience
Work History
HR GENERALIST
AccordCare/Health Force of Western New York
Buffalo
03.2024 - Current
- Manage employee relations, workplace investigations, and conflict resolution for a multi-site healthcare organization with 500+ employees.
- Lead compliance initiatives and ensure adherence to federal, state, and healthcare regulations.
- Coordinate survey readiness activities and prepare documentation for regulatory reviews and audits.
- Conduct personnel file audits and maintain employee records within UKG Pro, ensuring compliance with licensing, credentialing, and employment requirements.
- Administer workers' compensation claims, including incident reporting, documentation management, and return-to-work coordination.
- Lead recruitment efforts for clinical and non-clinical roles; onboard and orient employees to promote a positive employee experience.
- Manage background checks, exclusion screenings, health assessments, and licensing verification.
- Partner with leadership on workforce planning, retention strategies, employee performance, and organizational effectiveness.
- Support policy implementation, employee coaching, disciplinary actions, and performance management processes.
HUMAN RESOURCES DIRECTOR
Symphony Manor
Lancaster
01.2021 - 01.2025
- Directed all HR operations including payroll administration, staff scheduling, recruitment, employee relations, benefits administration, compliance, investigations, and policy management.
- Oversaw payroll processing and timekeeping accuracy for 200+ employees.
- Managed employee relations matters, disciplinary actions, investigations, complaints, terminations, and conflict resolution.
- Administered employee benefits, leave management, and workers' compensation coordination.
- Developed and implemented HR policies and procedures to ensure regulatory compliance.
- Led diversity and inclusion initiatives and improved employee engagement and retention.
- Designed employee recognition programs and workforce engagement initiatives.
- Managed HRIS data and reporting within UKG Pro to support leadership decisions.
HR MANAGER / COMMUNITY ORGANIZER
VOICE Buffalo
Buffalo
01.2020 - 01.2023
- Developed and implemented human resources policies and procedures.
- Managed employee relations, resolved conflicts, and supported a positive work environment.
- Coordinated recruitment, onboarding, and employee development activities.
- Built partnerships with community organizations, elected officials, and stakeholders.
- Led workforce development and community outreach initiatives to promote employment opportunities.
- Successfully led community advocacy efforts resulting in increased organizational visibility and impact.
ADMINISTRATIVE ASSISTANT
Sisters Hospital
Buffalo
01.2009 - 01.2019
- Managed patient records, scheduling, office operations, and customer service functions.
- Coordinated patient records, scheduling, office operations, and customer service functions to streamline workflow.
- Facilitated departmental coordination and managed medical documentation processes for improved accuracy.
- Fostered collaborative, patient-focused environment to enhance overall patient experience.
Education
Erie Community College
BuffaloSkills
- Talent Acquisition
- Employee Relations
- HR Compliance
- Onboarding & Credentialing
- Performance Management
- Workforce Planning
- Benefits Administration
- Workers' Compensation
- Employee Investigations
- HRIS Administration (UKG Pro)
- Regulatory Audits
- Survey Readiness
Professional Development
- UKG Pro Experience
- New York State Healthcare Compliance Experience
- Workers' Compensation
Professional Highlights
- 15+ YEARS Supporting Healthcare Organizations
- HEALTHCARE EXPERTISE Compliance, Regulations, and Survey Readiness
- EMPLOYEE FOCUSED Building Cultures That Drive Engagement and Organizational Success
- STRATEGIC PARTNER Collaborating with Leaders to Achieve Operational Excellence
Timeline
HR GENERALIST
AccordCare/Health Force of Western New York
03.2024 - Current
HUMAN RESOURCES DIRECTOR
Symphony Manor
01.2021 - 01.2025
HR MANAGER / COMMUNITY ORGANIZER
VOICE Buffalo
01.2020 - 01.2023
ADMINISTRATIVE ASSISTANT
Sisters Hospital
01.2009 - 01.2019
Erie Community College