Huncho Beatty
Phoenix,AZ
Summary
Experienced sales professional with a successful history of driving sales and building client relationships. Proficient in identifying customer needs, providing tailored solutions, and closing deals effectively. Skilled in communication, negotiation, and problem-solving. Strong team player with a proactive approach and a dedication to achieving targets.
Overview
8
8
years of professional experience
Work History
Inside Sales Representative
Paychex
Phoenix, Arizona
07.2025 - Current
- Engaged clients through phone and email to understand their business needs.
- Delivered product information and demonstrated service features to potential customers.
- Managed customer accounts, ensuring accurate data entry and updates in CRM system.
- Maintained detailed records of customer interactions, orders and account status updates.
- Cultivated and strengthened customer relationships to drive revenue growth.
- Generated sales through outbound calling and lead follow-up efforts using scripts and other phone techniques.
- Negotiated prices, terms of sale and service agreement to close transactions.
- Cross-sold additional products or services based on customer needs.
- Collaborated with other departments to ensure successful implementation of sales initiatives.
- Managed multiple sales projects simultaneously and met deadlines.
- Utilized CRM software to track sales progress and communicate with team members.
- Reached and exceeded monthly sales targets through effective sales strategies and techniques.
Lyft and Uber Driver
Lyft And Uber
Phoenix, Arizona
09.2024 - 07.2025
- Maintained vehicle cleanliness and performed routine inspections for safety.
- Assisted passengers with luggage and provided friendly customer service.
- Navigated city routes to ensure timely passenger pickups and drop-offs.
- Managed multiple ride requests efficiently using mobile applications provided by employer.
- Followed all applicable traffic laws, regulations, and defensive driving techniques while operating company vehicles.
- Adhered to company policies and procedures related to safety and security standards.
- Inspected vehicles for mechanical items and safety issues, ensuring they are in proper working condition.
Sales Representative
DISH
Phoenix, Arizona
05.2023 - 08.2024
- Built customer relationships by providing product information and support.
- Answered inquiries from prospective customers regarding features of products and services offered.
- Identified opportunities for cross-selling additional products and services.
- Negotiated deals and handled complaints or objections.
- Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
- Greeted and assisted customers to foster positive experiences.
- Increased profitability and revenue by identifying customer needs and determining appropriate offerings.
- Identified customer needs by asking questions and advising on best solutions.
- Completed day-to-day duties accurately and efficiently.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Identified needs of customers promptly and efficiently.
- Assisted with customer requests and answered questions to improve satisfaction.
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
- Recognized by management for providing exceptional customer service.
Business Development Specialist
Google
Phoenix
04.2023 - 08.2024
- Built relationships with key industry partners
- Conducted market research for potential business opportunities
- Collaborated with sales team to develop strategic plans
- Created presentations for prospective clients that showcased company capabilities and expertise.
- Identified business prospects through cold calling, networking, marketing and database leads.
- Set up potential client contacts, cultivated relationships, and followed through on service needs.
Meta Marketing Pro
Meta
01.2021 - 02.2023
- Consulted with Small Business Owners to help gain traffic and sales to their business.
- Exceeded sales quotas and increased profitability through effective sales strategy and business planning.
- Compiled and analyzed data to determine approaches to improve sales and performance.
- Identified weaknesses in existing marketing campaigns to develop pragmatic solutions within budgetary constraints.
- Implemented systems and procedures to increase sales.
- Managed accounts to retain existing relationships and grow share of business.
Customer Service Representative
HGS - Hinduja Global Solutions
08.2018 - 04.2020
- De-escalated problematic customer concerns, maintaining calm, friendly demeanor.
- Educated customers on special pricing opportunities and company offerings.
- Documented conversations with customers to track requests, problems and solutions.
- Fielded customer complaints and queries, fast-tracking them for problem resolution.
- Provided outstanding service to new and long-standing customers by attending closely to concerns and developing solutions.
- Confirmed delivery of orders and troubleshot missed delivery dates, shortages and overages.
- Escalated customer concerns, store issues and inventory requirements to supervisors.
Business Development Specialist
Google
Phoenix, Arizona
Education
High School Diploma -
Peoria Central Highschool
Peoria, ILSome College (No Degree) - Business Management
William Penn University
Oskaloosa, IASkills
- Work ethic
- Leadership
- Working collaboratively
- Reliable and trustworthy
- Pipeline Growth
- Overseeing Daily Activities
- Warm Calling
- Cold Calling
- Negotiation techniques
- Sales strategy development
- Customer relationship management
- Problem resolution
- Interpersonal communication
- Friendly and outgoing
- Customer rapport
- Verbal and written communication
- Team building
- Sales negotiation
- CRM software utilization
- Effective communication
- Relationship building
- Adaptability
- Expertise in cold calling
- Sales presentations
- CRM proficiency
- Pipeline development
- Sales expertise
- Revenue growth
- Sales representative of the month award
- Sales and negotiation
Timeline
Inside Sales Representative
Paychex
07.2025 - Current
Lyft and Uber Driver
Lyft And Uber
09.2024 - 07.2025
Sales Representative
DISH
05.2023 - 08.2024
Business Development Specialist
Google
04.2023 - 08.2024
Meta Marketing Pro
Meta
01.2021 - 02.2023
Customer Service Representative
HGS - Hinduja Global Solutions
08.2018 - 04.2020
Business Development Specialist
Google
High School Diploma -
Peoria Central Highschool
Some College (No Degree) - Business Management
William Penn University