Harley Wohlferd
Spokane Valley
Summary
Organized data entry and sales professional offering demonstrated success in data processing and sales roles. Diligent and efficient illustrated through 5 years in related roles. Experienced with Excel knowledge with consistent drive for continuous knowledge acquisition.
Reliable Shipping Assistant trained in shipping and receiving. Accomplished in handling fast-paced work with professionalism and minimizing discrepancies by meticulously reviewing errors. Quick learner with excellent technical abilities.
Overview
8
8
years of professional experience
Work History
Inside sales Representative
Haskins Steel
Spokane
05.2025 - Current
- Managed customer inquiries and provided product information effectively.
- Developed and maintained strong relationships with clients and stakeholders.
- Processed sales orders using company CRM software efficiently.
- Negotiated prices, terms of sale and service agreement to close transactions.
- Worked in conjunction with outside sales representative to maintain and grow product sales.
- Collaborated with team members to determine strategic sales approaches.
- Responded to customer inquiries quickly and professionally to maintain customer satisfaction.
Administrative Assistant
Haksins Steel
Spokane
02.2025 - 05.2025
- Managed scheduling and appointment coordination for executives and team members.
- Organized and maintained filing systems for efficient document retrieval.
- Assisted in preparing reports and presentations for internal meetings.
Shipping Assistant
American Alloy Fabricators
Spokane Valley
03.2023 - 10.2024
- Received incoming shipments and checked for accuracy against purchase orders.
- Maintained accurate records of all shipment data, including tracking numbers, delivery times, and invoice details.
- Processed outbound shipments according to customer requirements and company policies.
- Developed relationships with carriers to ensure reliable transport services at a competitive rate.
Electronic File Loader
Engie Impact
Spokane
04.2022 - 02.2023
- Review exception reports that detail problems with invoice data uploads.
- Research and determine appropriate fixes for file loading uploads.
- Starts and completes exceptions such as unknowns, inactive, and template errors.
- Executes bill import process for manually keyed invoices for Telecom, Waste, and Utility.
- Pulls invoices from online portals to be manually keyed.
Electronic Data Specialist
ENGIE Insight
Spokane
09.2020 - 04.2022
- Input client information into spreadsheets and company database to provide leaders with quick access to essential client data.
- Communicated with coworkers regarding deadlines and project milestones.
- Exceeded quality goals to support team productivity.
- Responded to daily inquiries and requests within mandated timeframe to meet deadlines.
- Compiled, sorted and verified electronic data against hard copies to support quality control efforts.
- Transferred completed work to File Loaders for upload.
- Communicated with vendors to obtain missing bills.
Stock Associate
Ross Dress for Less
Spokane
06.2020 - 08.2020
- Carried out duties within fast-paced retail environment, providing organized stocking methods and plans.
- Assessed floor displays to restock merchandise.
- Assisted customers with product, promotion, and policy information.
- Organized storage of articles in bins, floor, shelves, and assigned areas according to product categories.
- Communicated with customers to answer questions.
- Replenished inventory with focus on addressing customer needs.
Hostess- Line Cook
Texas Roadhouse
Phoenix
06.2018 - 05.2020
- Greeted guests and gathered information to seat groups or place on waitlist.
- Escorted guests to seating area, furnished menus and highlighted daily specials.
- Greeted customers, answered questions, and recommended specials to increase profits.
- Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions.
- Developed long-term relationships with customers to increase opportunities for repeat business.
- Managed guest expectations by relaying information regarding hours, wait times and specials.
- Communicated with servers about new tables, changes in food availability and customer comments.
Education
High School Diploma -
Cortez High School
Phoenix, AZ05.2019
Skills
- Critical Thinking
- Problem Resolution
- Relationship Building
- Data Management
- Work Ethic
- Working Collaboratively
- Computer Skills
- Organizational Skills
- Reliable and Trustworthy
- Active Listening
- Conflict Resolution
- Friendly, Positive Attitude
- Customer Service
- People Skills
Timeline
Inside sales Representative
Haskins Steel
05.2025 - Current
Administrative Assistant
Haksins Steel
02.2025 - 05.2025
Shipping Assistant
American Alloy Fabricators
03.2023 - 10.2024
Electronic File Loader
Engie Impact
04.2022 - 02.2023
Electronic Data Specialist
ENGIE Insight
09.2020 - 04.2022
Stock Associate
Ross Dress for Less
06.2020 - 08.2020
Hostess- Line Cook
Texas Roadhouse
06.2018 - 05.2020
High School Diploma -
Cortez High School