Donte Gemming
Huntsville
Summary
Business Administration student with a strong background in operations management, team leadership, and customer service. Demonstrated capability in managing daily business operations, resolving customer issues, and improving efficiency through structured data tracking systems.
Overview
7
7
years of professional experience
Work History
Contracted Operations Manager
Hernandez Land Development LLC
04.2026 - Current
- Facilitated business development by securing and organizing contractor agreements and project opportunities
- Coordinated and tracked hauling loads and operational logistics to ensure accurate scheduling and delivery timelines
- Built and managed Google Forms and Google Sheets systems to streamline data tracking, reporting, and operational workflow
- Organized operational data to improve communication between field operations and management
- Assisted in day-to-day business operations including documentation, scheduling, and contractor coordination
- Enhanced load tracking and reporting through implementation of structured digital tracking systems
Captain
MOD Pizza
01.2019 - Current
- Managed daily store logistics and operational responsibilities
- Coordinated employee scheduling, hiring, and team supervision to ensure optimal staffing levels
- Handled customer complaints, refunds, and issue resolution professionally
- Managed bookkeeping and monitored food costs and revenue reports to support financial accuracy
- Conducted inventory audits and maintained stock accuracy
- Prepared and submitted weekly orders for truck deliveries and produce supplies
- Partnered with general manager to identify and implement strategies for operational efficiency and profit margin enhancement
Staff Member
Blaze Pizza
01.2021 - 01.2023
- Delivered exceptional customer service in high-volume setting
- Executed cash handling, deposits, and drawer balancing with accuracy
- Supported opening and closing procedures to ensure smooth operations
- Maintained a clean and organized work environment
Education
Bachelor of Science - Commerce and Business Administration, General Business
The University of Alabama
Skills
- Inventory Management
- Operations Support
- Project coordination
- Budget Management
- Financial Reporting
- Performance analysis
- Operational logistics
- Microsoft Excel
- Microsoft Word
- Team Leadership
- Customer Service
- Multitasking capacity
Websites
Volunteer Experience
Rocket City Rebels, Huntsville, AL, Assisted with game-day setup, seating, and event operations, Repaired and maintained player skates, Worked concessions and greeted guests, Assisted with bookkeeping and operational support during events
Leadership Experience
Team Lead, Business Strategy Game (BSG) - GBA 490, Led a team in managing business strategy, operations, and financial decision-making in a competitive business simulation, Coordinated team strategy focused on profitability, market performance, and operational efficiency, Finished at the top of the class in overall performance, Achieved a national ranking as high as 40th in Earnings Per Share (EPS) for multiple consecutive weeks
Timeline
Contracted Operations Manager
Hernandez Land Development LLC
04.2026 - Current
Staff Member
Blaze Pizza
01.2021 - 01.2023
Captain
MOD Pizza
01.2019 - Current
Bachelor of Science - Commerce and Business Administration, General Business
The University of Alabama