Dynamic professional with expertise in event coordination and management. Proven skills in promotional strategies, team leadership, and customer service. Excels in high-pressure environments, ensuring efficient operations and fostering team collaboration. Committed to building lasting professional relationships and tackling new challenges.
Overview
7
7
years of professional experience
Work History
Box Office Operations(as Contracted)
C3
Austin
10.2024 - Current
On the box office team for C3 festivals Austin City Limits and Besame Mucho.
Box Office Manager/Bartender
Kingdom Nightclub
Austin
09.2022 - Current
Greeted customers and scanned mobile tickets for large-scale concert events hosting up to 500 attendees.
Provided customer service support to resolve issues promptly during events.
Served as bartender for high-pressure, large-scale events, ensuring quick and efficient service.
Box Office Operations(as Contracted)
Disco Donnie Presents
Texas
02.2022 - Current
On the box office team for Disco Donnie festivals Illfest, Freaky Deaky and Texas Eclipse (group camping operations).
Promoter/Creative Director
Art Pile
Austin
10.2018 - Current
Curated over 35 shows at various local venues in Austin, fostering relationships with venue staff and management.
Hosted SXSW event attracting over 250 attendees, featuring diverse musicians and live artists.
Promoted exposure for local artists through music events, vendors, and live art initiatives.
Event Manager
Memoir Agency, San Antonio Botanical Gardens
San Antonio
09.2024 - 11.2024
Managed 25 employees while overseeing 15 installations for over 40,000 patrons during October 2024.
Conducted daily team meetings to assign roles and address production challenges.
Executed opening and closing procedures for events, ensuring seamless operations.
Resolved staff conflicts and filed incident reports to maintain operational integrity.
Provided exceptional customer service, focusing on guest satisfaction throughout events.
Coordinated loadout of equipment back to Orlando following duration of event.
Oversaw carpentry and electrical navigation for installation designs.
Made quick decisions to troubleshoot issues and enhance event execution.
Head of Promotions Team
89.9 KTSW, Texas State University
San Marcos
01.2022 - 05.2024
Curated over 10 concerts in San Marcos to promote local music and student talent.
Led promotion team as Head of Staff, enhancing community engagement through events.
Developed content for social media platforms to boost event visibility and participation.
Organized fundraising initiatives to support local music events and activities.
Bar Manager/Event Curator
Scratchouse
Austin
10.2018 - 03.2020
Planned monthly event calendar to feature headlining artists including Subtronics, Juice World, and Charles the First.
Curated unique cocktail selections to enhance guest experiences during events.
Utilized strong customer service skills to address issues in high-pressure environments.
Education
Degree in Fine Arts and Communication - Journalism, Leadership studies
Texas State University
San Marcos, Texas, USA
05.2024
Leadership and Environmental Studies -
The University of Utah
Nelson, New Zealand
12.2017
Skills
Event coordination and management
Team leadership
Promotional strategies
Inventory management
Social media marketing
Guest engagement
Microsoft Office and Excel proficiency
Customer service excellence
References
References available upon request.
Timeline
Box Office Operations(as Contracted)
C3
10.2024 - Current
Event Manager
Memoir Agency, San Antonio Botanical Gardens
09.2024 - 11.2024
Box Office Manager/Bartender
Kingdom Nightclub
09.2022 - Current
Box Office Operations(as Contracted)
Disco Donnie Presents
02.2022 - Current
Head of Promotions Team
89.9 KTSW, Texas State University
01.2022 - 05.2024
Promoter/Creative Director
Art Pile
10.2018 - Current
Bar Manager/Event Curator
Scratchouse
10.2018 - 03.2020
Degree in Fine Arts and Communication - Journalism, Leadership studies