Jared Mackey
Atlanta
Summary
Live event operations professional with hands-on experience in backstage coordination, box office management, and festival production. Trusted in artist-facing environments and high-pressure show days, with a background in logistics, hospitality, and cross-team communication. Experienced in supporting seamless event execution from advance to settlement.
Overview
11
11
years of professional experience
Work History
Box Office Agent
Rival Entertainment
Atlanta, GA
01.2025 - Current
- Executed front-of-house box office operations for high-volume concerts, managing will-call, guest lists, and credential verification in fast-paced environments.
- Processed high-volume ticket sales and on-site transactions while resolving escalated patron issues in real time during sold-out events.
- Coordinated with production managers, marketing teams, and artist reps to ensure accurate guest lists, promotional holds, and seamless day-of-show operations.
Assistant Property Manager
LPC/Willow Bridge Property Company
Atlanta, GA
04.2022 - Current
- Directed daily operations for a 300+ unit community, overseeing vendor contracts, budget allocation, maintenance logistics, and high-volume resident communications.
- Planned and executed large-scale community events, managing vendor scheduling, budgeting, logistics, and on-site execution.
- Managed escalated resident and service issues, de-escalating high-tension situations while protecting retention and revenue.
- Supported occupancy goals through targeted digital marketing initiatives and community engagement campaigns.
- Served as primary escalation point for high-priority issues, implementing structured solutions to mitigate risk and protect revenue.
- Analyzed operational metrics and reporting to identify process improvements that reduced response times and improved team efficiency.
- Consistently recognized for leadership performance, sales results, and customer experience excellence.
Photographer
Jared Mackey Photography
Atlanta, GA
05.2015 - Current
- Managed end-to-end creative projects including client discovery, budgeting, scheduling, production, editing, and delivery.
- Balanced multiple concurrent projects while maintaining timelines, quality standards, and client satisfaction.
Marketing, Venue Operations, and Event Production Intern
Rival Entertainment
Atlanta, GA
01.2025 - 05.2025
- Managed backstage operations: dressing rooms, artist hospitality, production office coordination, and day-of-show logistics.
- Supported venue operations including box office duties, show prep, and site setup for concerts and festivals.
- Assisted with digital marketing initiatives— social media content, and engagement.
- Collaborated with production, marketing, and talent teams to understand smooth, artist-focused experiences.
Leasing and Marketing Lead
Lincoln Property Company
Atlanta, GA
07.2017 - 04.2022
- Designed and executed digital marketing and leasing strategies to maintain high occupancy rates and drive revenue growth.
- Coordinated cross-functional communication between corporate leadership, on-site teams, and vendors.
- Led event logistics and community engagement initiatives to strengthen resident retention.
- Managed prospect pipeline, CRM tracking, and follow-up strategy to optimize conversion rates.
Education
Associate Degree - Photography
Gwinnett Technical College
Videography Certification - undefined
Gwinnett Technical College
Skills
- Program & Project Management
- Event & Experiential Marketing
- Vendor & Budget Management
- Stakeholder & Client Communication
- Cross-Functional Team Coordination
- Production Scheduling
- Box Office Operations/Hospitality Management
- Large Scale Event Coordination/Event Promotions
- Adobe Photoshop & Lightroom
- Microsoft Office & Google Workspace/Ads
Websites
Timeline
Box Office Agent
Rival Entertainment
01.2025 - Current
Marketing, Venue Operations, and Event Production Intern
Rival Entertainment
01.2025 - 05.2025
Assistant Property Manager
LPC/Willow Bridge Property Company
04.2022 - Current
Leasing and Marketing Lead
Lincoln Property Company
07.2017 - 04.2022
Photographer
Jared Mackey Photography
05.2015 - Current
Videography Certification - undefined
Gwinnett Technical College
Associate Degree - Photography
Gwinnett Technical College