Donte Graves
Summary
Youth Development Representative with hands-on maintenance and outreach experience, combining facility operations, safety compliance, and community engagement to support youth-focused programs. Demonstrates strong time management, work order prioritization, and inventory control alongside conflict resolution, de-escalation, and mentoring skills to maintain safe, reliable environments and build trusted relationships. Seeking to apply preventative maintenance expertise and youth-centered outreach strategies to improve program accessibility, reduce operational downtime, and strengthen long-term participant outcomes.
Overview
14
14
years of professional experience
Work History
Pathways Ambassador
ONSE
Washington
01.2026 - Current
- Gathered feedback from participants to improve future engagement activities.
- Represented ONSE at public events, showcasing products and services effectively.
- Coordinated logistics for events, ensuring smooth execution and attendance.
Peer Leader
BOP
Allenwood
07.2023 - 11.2025
- Attended class meetings, study sessions and events.
- Provided guidance and advice to peers who were facing difficult situations or decisions.
- Assisted in preparing materials for workshops on topics such as leadership, conflict resolution, and problem solving.
- Mentored younger peers on how to handle challenging social situations with confidence and respect.
Youth Development Representative
Credible Messenger
Washington
01.2022 - 11.2022
- Provided trauma-informed, strength-based mentoring to high-risk youth, achieving measurable improvements in trust and behavior.
- Conducted adaptive outreach aligned with community schedules, increasing sustained participation and referrals.
- Facilitated drop-in, pop-up, and peer-led engagement formats to reduce barriers and boost ongoing youth connection.
- Developed community-specific outreach strategies that improved initial engagement and clarified referral paths.
- Mentored new outreach staff in de-escalation and engagement techniques, improving team confidence and consistency during peak demand.
Warehouse/loader
UPS
Landover
10.2021 - 01.2022
- Moved packages between trucks and facilities while maintaining accurate transfer records to ensure on-time distribution.
- Packed products into boxes by hand and documented contents to maintain inventory accuracy and reduce errors.
- Coordinated with material handlers and record-keeping staff to reconcile shipments and prevent misplacement.
- Communicated with team members and clients to resolve delivery issues and maintain timely shipment status.
- Inspected packages for damage and ensured secure handling to minimize returned or damaged deliveries.
Unit Orderly
BOP
Allenwood
03.2019 - 09.2021
- Maintained interior cleanliness of buildings following department procedures, producing measurable improvement in facility readiness.
- Managed cleaning inventory and placed supply orders to sustain operations and avoid stockouts.
- Maintained exterior grounds, including mowing and trimming, to uphold safe, orderly outdoor areas.
- Performed routine cleaning tasks reliably to meet departmental standards and support patient care workflows.
Maintenance Tech
BOP
Allenwood
02.2015 - 03.2019
- Repaired structural damage to windows, doors, and walls to restore facility function and reduce safety incidents.
- Fixed leaking and broken plumbing to prevent water damage and restore the whole operation of fixtures.
- Applied building paint to exterior and interior surfaces to maintain appearance and protect materials.
- Maintained inventory records for equipment and supplies to ensure timely restocking and reduce downtime.
- Addressed safety hazards through targeted repairs to reduce injury risk and improve workplace safety.
Custodian
EPS
Washington
11.2012 - 03.2013
- Managed daily building access and security, ensuring timely opening/closing and safe environment for occupants.
- Inspected facility systems using standardized checklists and documented repairs with recommended solutions for maintenance crew.
- Reconfigured and installed modular office systems using hand and power tools to optimize space usage and functionality.
- Prepared and treated wood and metal surfaces to prevent corrosion and extend equipment life.
- Maintained safe, comfortable workspaces through routine cleaning, hazard mitigation, and proactive facility upkeep.
Education
GED -
OSSE
Washington, DCSkills
- Conflict Resolution
- Team Collaboration
- Problem Solving
- Team Leadership
- Safety Compliance
- Time Management
- Work Order Prioritization
- Critical Thinking
- Routine
- Reparative
- Preventative Maintenance
- Equipment Maintenance
- Hazardous Materials Handling
Timeline
Pathways Ambassador
ONSE
01.2026 - Current
Peer Leader
BOP
07.2023 - 11.2025
Youth Development Representative
Credible Messenger
01.2022 - 11.2022
Warehouse/loader
UPS
10.2021 - 01.2022
Unit Orderly
BOP
03.2019 - 09.2021
Maintenance Tech
BOP
02.2015 - 03.2019
Custodian
EPS
11.2012 - 03.2013
GED -
OSSE