Donte Graves
Washington,DC
Summary
Professional focused on HVAC systems with experience in installation, maintenance, and repair. Strong technical skills in diagnostics, troubleshooting, and system optimization. Team player who adapts to changing environments and prioritizes achieving results. Reliable and driven to ensure efficient and high-quality outcomes in all tasks.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Pathways Ambassador
ONSE
Washington, DC
01.2026 - Current
- Led community outreach initiatives to enhance brand awareness and engagement.
- Developed strategic partnerships with local organizations to foster collaboration and support.
- Coordinated events and activities, promoting ONSE's mission and values effectively.
- Trained new ambassadors on best practices for community interaction and representation.
CREDIBLE MESSENGER
Life Deeds
Washington, DC
01.2022 - 11.2022
- Provided trauma-informed, strength-based mentoring to high-risk youth, achieving measurable improvements in trust and behavior.
- Conducted adaptive outreach aligned with community schedules, increasing sustained participation and referrals.
- Facilitated drop-in, pop-up, and peer-led engagement formats to reduce barriers and boost ongoing youth connection.
- Developed community-specific outreach strategies that improved initial engagement and clarified referral paths.
- Mentored new outreach staff in de-escalation and engagement techniques, improving team confidence and consistency during peak demand.
WAREHOUSE/LOADER
UPS
Landover, MD
10.2021 - 01.2022
- Moved packages between trucks and facilities while maintaining accurate transfer records to ensure on-time distribution.
- Packed products into boxes by hand and documented contents to maintain inventory accuracy and reduce errors.
- Coordinated with material handlers and record-keeping staff to reconcile shipments and prevent misplacement.
- Communicated with team members and clients to resolve delivery issues and maintain timely shipment status.
- Inspected packages for damage and ensured secure handling to minimize returned or damaged deliveries.
UNIT ORDERLY
BOP
Allenwood, PA
03.2019 - 09.2021
- Maintained interior cleanliness of buildings following department procedures, producing measurable improvement in facility readiness.
- Managed cleaning inventory and placed supply orders to sustain operations and avoid stockouts.
- Maintained exterior grounds, including mowing and trimming, to uphold safe, orderly outdoor areas.
- Performed routine cleaning tasks reliably to meet departmental standards and support patient care workflows.
MAINTENANCE TECH
BOP
Allenwood, PA
02.2015 - 03.2019
- Repaired structural damage to windows, doors, and walls to restore facility function and reduce safety incidents.
- Fixed leaking and broken plumbing to prevent water damage and restore the whole operation of fixtures.
- Applied building paint to exterior and interior surfaces to maintain appearance and protect materials.
- Maintained inventory records for equipment and supplies to ensure timely restocking and reduce downtime.
- Addressed safety hazards through targeted repairs to reduce injury risk and improve workplace safety.
- Inspected facility systems using standardized checklists and documented repairs with recommended solutions for maintenance crew.
- Reconfigured and installed modular office systems using hand and power tools to optimize space usage and functionality.
- Prepared and treated wood and metal surfaces to prevent corrosion and extend equipment life.
- Maintained safe, comfortable workspaces through routine cleaning, hazard mitigation, and proactive facility upkeep.
CUSTODIAN
EPS
Washington, DC
11.2012 - 03.2013
- Managed daily building access and security, ensuring timely opening/closing and safe environment for occupants.
Education
GED -
OSSE
Washington, DC04-2015
Skills
- Certified HVAC technician
- HVAC controls
- HVAC and refrigeration systems
- Recovering and recycling
- Equipment maintenance
- Time Management
- Dependable
- Adaptable
- Dedicated team player willingness to learn
- Focused on safety
- Quality-focused
Certification
- Certified HVAC Universal Technician , VGI Training - 2022
Timeline
Pathways Ambassador
ONSE
01.2026 - Current
CREDIBLE MESSENGER
Life Deeds
01.2022 - 11.2022
WAREHOUSE/LOADER
UPS
10.2021 - 01.2022
UNIT ORDERLY
BOP
03.2019 - 09.2021
MAINTENANCE TECH
BOP
02.2015 - 03.2019
CUSTODIAN
EPS
11.2012 - 03.2013
GED -
OSSE