Donte Hobbs
Clarksville,TN
Summary
Highly motivated Master's-seeking student with a diverse background in public service, information technology, student affairs, and building supervision. Utilizes empathetic approaches to navigate challenging scenarios and is committed to achieving goals with unparalleled determination. Passionate about making a difference, consistently strives to exceed expectations and contribute positively to any team or organization.
Overview
4
4
years of professional experience
Work History
Americorps College Possible Catalyze Member
AmeriCorps Program
08.2024 - 07.2025
- Completed monthly outreach to students in order to gauge their academic standing
- Monitored student progress to drive successful academic outcomes.
- Provided resources to support students in achieving career goals.
- Helped students develop organizational, time management and study skills.
- Came up with creative programs in order to assist students in achieving registration goals
- Responsible for over 150 students portfolios
Cybersecurity Intern
State of Tennessee
12.2023 - 07.2024
- Worked with State Compliance Team to ensure Data was protected following NIST and other Federal Guidelines
- Ensured compliance with all applicable laws regarding data privacy and security.
- Audited networks and security systems to identify vulnerabilities.
- Investigated new methods of authentication such as biometrics or two-factor authentication.
- Conducted security audits to identify vulnerabilities.
- Developed custom scripts to automate routine tasks, increasing efficiency within cybersecurity team.
- Developed plans to safeguard computer files against modification, destruction, or disclosure.
Tier 2 Support Technician
Austin Peay State University
06.2023 - 07.2024
- Assessed customer needs in order to determine most suitable solution for their issue.
- Served as first point of contact for incoming technical service calls and emails.
- Assisted IT related needs for Consumers
- Imaged Computers and other University Equipment
- Used ticketing systems to manage and process support actions and requests.
- Installed, configured and maintained computer systems and network connections.
Residence Hall Director
Austin Peay State University
08.2023 - 05.2024
- Assisted in creating atmosphere conducive to academic success through programming, community development, and policy enforcement.
- Compiled residents' daily activities and quantities of supplies used to prepare reports
- Led Staff of RA's to ensure building functionality and efficiency
- Led Campus Wide Committee to get non-residential parties involved in campus activities.
- Managed crisis situations effectively by following established protocols and maintaining open communication channels with relevant stakeholders.
- Served as liaison between students, parents, faculty members, administrators to address concerns or issues related to residence hall experience efficiently.
- Tasked with creating innovative programs to ensure residential satisfaction
Building Supervisor
Austin Peay State University
06.2021 - 03.2023
- Monitored maintenance and repair of machinery, equipment and electrical and mechanical systems.
- Directed maintenance and operations of facility systems to minimize service interruptions.
- Resolved customer complaints in a timely manner while adhering to company policies and procedures.
- Disposed of or oversaw disposal of surplus or unclaimed property.
- Prepared reports detailing building conditions, recommended changes or improvements, and estimated costs associated with those changes.
Education
Bachelor of Science - Computer Information Systems
Austin Peay State University
08-2024
Skills
- Problem Solving
- Event Planning
- Team Supervision
- IT Troubleshooting
- Lobbying
- Collaboration
Timeline
Americorps College Possible Catalyze Member
AmeriCorps Program
08.2024 - 07.2025
Cybersecurity Intern
State of Tennessee
12.2023 - 07.2024
Residence Hall Director
Austin Peay State University
08.2023 - 05.2024
Tier 2 Support Technician
Austin Peay State University
06.2023 - 07.2024
Building Supervisor
Austin Peay State University
06.2021 - 03.2023
Bachelor of Science - Computer Information Systems
Austin Peay State University
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