Summary
Overview
Work History
Education
Skills
References
Activities And Affiliations
Timeline
Generic

Donte Lewis

Dallas,TX

Summary

Dynamic warehouse professional with a strong work ethic and proven leadership at Landes Foods. Expert in forklift operation and inventory management, I excel in fostering teamwork and enhancing productivity. Recognized for exceptional customer service and effective problem-solving, I consistently streamline processes to achieve operational excellence.

Overview

10
10
years of professional experience

Work History

Forklift Operator

HIGHLINE WARREN
DALLAS, TX
10.2023 - Current
  • Operated forklifts to transport materials between loading, processing, and storage areas.
  • Unloaded delivery trucks with product by hand or utilizing lift-gate truck when needed.
  • Followed standard work instructions accurately when picking, sorting, staging and scanning products.
  • Maintained current forklift training and certification as required by company policies.
  • Employed hand signals to communicate effectively with coworkers operating transport vehicles and direct movements from floor.
  • Packaged, labeled and tagged goods before transfer.
  • Transported material to correct locations and documented inventory changes.
  • Received incoming shipments; verifying quantity, condition, labeling accuracy and conformance to purchase order specifications.

Warehouse Associate

Gemini Inc
Mesquite, TX
07.2017 - 06.2023
  • Loaded and unloaded shipments from trucks and picked up and moved heavy packages and items using forklifts.
  • Unloaded materials from trucks using forklifts and pallet jacks.
  • Checked cargo before transportation and determined if items adhered to proper regulation standards.
  • Ensured compliance with established safety procedures when operating machinery or performing physical tasks within the warehouse environment.
  • Picked and prepared numerous daily shipments in controlled atmosphere warehouse environment.
  • Fostered positive working relationships with internal staff members while providing superior customer service.
  • Maintained a safe working environment by adhering to safety protocols and guidelines.

CSR/Dispatcher

Longhorn towing
DALLAS, TX
03.2017 - 07.2018
  • Documented all conversations with customers in CRM software according to company standards.
  • Used approved scripts to de-escalate angry customers during telephone interactions.
  • Prevented key account losses by researching discrepancies and correcting problems.
  • Met and exceeded productivity targets by handling every interaction with top-notch customer service.
  • Handled customer inquiries and complaints in a timely manner.
  • Recorded and maintained files or records of customer requests, work or services performed.
  • Dispatched drivers to meet daily delivery needs for company customers.
  • Created daily reports detailing response times, call volumes, and other pertinent information.

Warehouse Lead

Landes Foods
DALLAS, TX
01.2015 - 06.2018
  • Facilitated communication between managers and staff regarding operational procedures and policies.
  • Maintained inventory records with timely updates.
  • Maintained compliance with OSHA regulations in regards to workplace safety standards.
  • Assembled customer orders from stock and staged completed orders on pallets or shelves.
  • Cooperated with other departments throughout organization when needed in order to achieve desired results.
  • Unloaded incoming products off trucks, sorted items in staging area and transported items to final storage locations.
  • Implemented systems to track inventory movement through the use of barcodes and RFID technology.
  • Organized efficient daily work plans based on oral instructions and written directions to meet challenging objectives.
  • Supervised a team of 10 warehouse associates, providing guidance and support to ensure efficient workflow.
  • Juggled shift duties, prioritizing immediate tasks to streamline operations.
  • Created reports detailing shipment information such as quantity received or shipped out, product availability.
  • Sorted cargo for accurate shipment to target locations, preventing unnecessary delays, and promoting productivity.

Education

GED -

PIERCE ADULT ACADEMY
DALLAS
03-2012

Skills

  • Strong customer service skills
  • Excellent communicator
  • Effective management skills
  • Computer Savvy
  • Fast learner
  • Efficient problem solver
  • Strong work ethic
  • Attention to details
  • Team-oriented
  • Collaborative
  • Forklift operation
  • Team leadership
  • Problem solving
  • Materials movement
  • Problem-solving
  • Process management

References

Available upon request

Activities And Affiliations

Brothers 2 Brothers Mentor, Dallas, TX, I work to provide a positive example for other young men in my community, 10/01/15, Present

Timeline

Forklift Operator

HIGHLINE WARREN
10.2023 - Current

Warehouse Associate

Gemini Inc
07.2017 - 06.2023

CSR/Dispatcher

Longhorn towing
03.2017 - 07.2018

Warehouse Lead

Landes Foods
01.2015 - 06.2018

GED -

PIERCE ADULT ACADEMY

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