Donte Weston (CSPO)
Product Manager
Charlotte,NC
Summary
Well-qualified product management professional familiar with Agile and scrum systems and how to effectively manage product development timelines. Effective at making important team decisions focused on moving products through planning, pre-production and production phases. Advanced skills in Jira/Atlassian.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Final Mile Delivery – IT Associate Product Manager
Lowe’s Companies Inc.
Mooresville, NC
12.2021 - Current
- Assisted with Scalable Feedback solution, embedding survey questionnaire within the Enterprise Delivery Portal and Lowe’s Driver’s Application
- Worked alongside the UX team to assist with the creation of prototypes for user interface requirements for the Enterprise Delivery Portal
- Worked with the IT Dev team to deliver small enhancements/features based on user feedback for the Enterprise Delivery Portal
- Worked closely with IT Production Support to investigate issues reported by end users
- Worked with business partners and experienced product managers to understand vision and help formulate OKRs.
- Tested applications before deployment to ensure compatibility with existing systems.
- Identified and documented customer requirements, user stories, and acceptance criteria for product features.
- Collaborated with cross-functional teams to create product roadmaps and prioritize tasks.
- Gathered feedback from stakeholders to inform design decisions on existing products.
- Analyzed market data to identify potential new products or services.
- Established metrics to measure success of existing products and features.
Transportation – IT Associate Product Manager
Lowe’s Companies Inc.
Mooresville, NC
11.2019 - 12.2021
- Assisted in gathering requirements with Business and IT stakeholders for Domestic Consolidation Center (DCC) phase 1, 2 and 3 rollouts
- Managed sprints and monitored progress against project timelines.
- Communicated regularly with stakeholders to ensure alignment on product strategy and vision.
- Lead the Ready to Ship program from a TMS perspective and gathered requirements for phased rollouts as an IT Associate Product Manager
- Assisted in standing up the new EDI 753 for Ready to Ship in conjunction with the EDI team.
- Analyzed customer feedback to identify areas for improvement.
- Developed user stories, acceptance criteria, and mockups for new features.
- Collaborated with development teams to ensure successful delivery of products.
Supply Chain Strategy: Supply Chain Work stream – IT Associate Business Analyst
Lowe’s Companies Inc.
Mooresville, NC
05.2018 - 11.2019
- Assisted in modifying existing requirements for the Bulk Distribution Center (BDC) – Cross Dock Terminals (XDT) demand forecasting replenishment
- Analyzed SOS (Special Order Sales) current state to identify gaps, documented requirements to help the business to reach an end goal or desired future state
- Developed use cases based on discussions made with the Business and IT stakeholders
- Modified existing Business Requirement/Solution Document (BRS) when new information was uncovered.
- Reviewed and analyzed business requirements to develop detailed functional specifications.
- Identified processes, procedures, and data elements that impacted the design of system solutions.
- Developed test plans and conducted unit testing to ensure accuracy of user requirements.
- Facilitated meetings between stakeholders, users, and development teams to review progress on projects.
IT Digital/Consumer Apps/Ops PBI/Omni Channel - IT Associate Business Analyst
Lowe’s Companies Inc.
Mooresville, NC
12.2017 - 05.2018
- Assisted in gathering requirements and analysis for the consumer/mobile applications (Android/iOS)
- Assisted in developing user stories/requirements for Agile methodology in JIRA/Confluence
- Translated requirements into user stories supported with sufficient acceptance criteria
- Participated in scrum team daily stand ups with QA and DEV team members in Mooresville and offshore QA and DEV team members in Bangalore, India
- Facilitated BA quad review sessions and user story grooming sessions with onshore and offshore team members
- Assisted in problem investigation (ops PBI) for on-going and/or periodic issues where problem needs further investigation
- Facilitated User Experience (UX) and development team grooming/refinement sessions, to ensure all members agreed on the proposed designs.
Corporate Services/Omni-Channel IT Associate Business Analyst
Lowe’s Companies Inc.
Mooresville, NC
07.2016 - 12.2017
- Assisted in the development of requirements for process or system solutions within assigned business domain by working with stakeholders and appropriate IT teams
- Developed an understanding of business requirements gathering methodologies used to identify business, functional, and non-functional requirements (e.g., SMART)
- Assisted with the documentation of requirements throughout various stages of the project or initiative to ensure traceability as directed
- Assisted in developing user stories/requirements for Agile methodology in JIRA/Confluence
- IT for IT Software/Hardware Rationalization (Corporate Services) – Gathered requirements from stakeholders on related projects/work streams for Business Requirements Document (BRD), Business Solution Document (BSD) and Requirements Traceability Matrix (RTM): Nagios Monitoring (Infrastructure)Tool Implementation Project, Terminal Emulator, Network Monitoring, (APM) Application Performance Monitoring Tools
- Selling Tool Modernization (Omni-Channel) – Gathered requirements from stakeholders on related projects/work streams for Business Requirements Document (BRD), Business Solution Document (BSD) and Requirements Traceability Matrix (RTM): Appliance Distribution Center (ADC), Central Pricing & Inventory (CP&I), Flexible Fulfillment.
Education
Bachelor of Science - Accounting
Winston-Salem State University
Winston-Salem, NC12.2015
Bachelor of Science - Management Information Systems
Winston-Salem State University
Winston-Salem, NC12.2015
Skills
- User Training
- Roadmap development
- Customer Empathy
- Agile Methodology
- Product Lifecycle Management
- Key relationship development
- Scrum Methodology
- Business Analysis
- Data-driven decision-making
- User Acceptance Testing
- Stakeholder relationship management
- Scrum Framework
- Scrum expertise
- Stakeholder Collaboration
- Sprint Planning
- Customer Engagement
- Product Planning
Certification
- Certified Scrum Product Owner (Scrum Alliance)
Timeline
Final Mile Delivery – IT Associate Product Manager
Lowe’s Companies Inc.
12.2021 - Current
Transportation – IT Associate Product Manager
Lowe’s Companies Inc.
11.2019 - 12.2021
Supply Chain Strategy: Supply Chain Work stream – IT Associate Business Analyst
Lowe’s Companies Inc.
05.2018 - 11.2019
IT Digital/Consumer Apps/Ops PBI/Omni Channel - IT Associate Business Analyst
Lowe’s Companies Inc.
12.2017 - 05.2018
Corporate Services/Omni-Channel IT Associate Business Analyst
Lowe’s Companies Inc.
07.2016 - 12.2017
Bachelor of Science - Accounting
Winston-Salem State University
Bachelor of Science - Management Information Systems
Winston-Salem State University