Overview
Work History
Education
Skills
Cybersecurity
Timeline
Generic

Donte Womack

Overview

12
12
years of professional experience

Work History

Painter

Newport News Shipyard
Newport News, Virginia
08.2024 - Current
  • Followed the manufacturer's instructions when mixing chemicals for special applications.
  • Ensured proper ventilation while using solvents or oil-based paints.
  • Prepared surfaces by washing, scraping, sanding, and patching holes.

Manager

Rebounderz Indoor Trampoline Arena
Longwood, Florida
09.2023 - 08.2024
  • Provided leadership during times of organizational change or crisis situations.
  • Ensured compliance with all applicable laws, regulations, industry standards.
  • Analyzed customer feedback data to develop action plans for improving services offered.

Customer Service Representative

Walmart
Newport News, VA
09.2021 - 09.2023
  • Informed customers about billing procedures, processed payments and provided payment option setup assistance.
  • Answered a significant number of inbound calls per day and directed to designated individuals or departments.
  • Evaluated customer account information to assess current issues and determine potential solutions.
  • Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.

Manager

Rebounderz
Newport News, VA
10.2013 - 09.2021
  • Managed day-to-day operations, including supervision and assignment delegation for team members.
  • Trained employees in safety practices, POS systems and product knowledge, contributing to increase in customer satisfaction ratings.
  • Maintained high level of morale and team-work on production floor through frequent communication with employees.
  • Communicated & collaborated with staff to maximize customer satisfaction, achieve top results, streamline procedures and improve bottom-line profitability.
  • Worked closely with customers to understand needs and resolve diverse issues.

Education

Cybersecurity

Old Dominion University
Norfolk, VA
07.2023

Skills

  • Leadership
  • Time Management
  • Teamwork
  • Detail-oriented
  • Strong communication skills
  • Organized
  • Problem Solving

Cybersecurity

Objective: Highly motivated and technically skilled professional seeking position in cybersecurity. Bringing strong knowledge gained from completing a comprehensive cybersecurity bootcamp. Committed to contributing to the protection of organizational assets and ensuring the integrity, confidentiality, and availability of sensitive information.

  • Completed an intensive and hands-on cybersecurity bootcamp, covering a broad range of topics including:
  • Network security and vulnerability assessment
  • Threat intelligence and incident response
  • Ethical hacking and penetration testing
  • Security operations and monitoring
  • Cryptography and secure communications
  • Security policy development and implementation

Skills:

  • Proficient in using various security tools, including:
  • SIEM solutions
  • Splunk
  • Linux
  • VPN
  • Penetration testing tools
  • Network security tools (Wireshark)
  • Knowledge of cybersecurity frameworks and standards, such as NIST, ISO 27001, and CIS Controls.
  • Familiarity with scripting languages for automating security tasks and analysis.
  • Understanding of secure coding practices and common vulnerabilities
  • Strong analytical and problem-solving skills to identify and mitigate security risks.
  • Excellent communication skills for collaborating with cross-functional teams and providing security awareness training.

Timeline

Painter

Newport News Shipyard
08.2024 - Current

Manager

Rebounderz Indoor Trampoline Arena
09.2023 - 08.2024

Customer Service Representative

Walmart
09.2021 - 09.2023

Manager

Rebounderz
10.2013 - 09.2021

Cybersecurity

Old Dominion University
Donte Womack