Knowledgeable Bar Tender/Manager. Managed diverse bar operations with focus on enhancing customer satisfaction and streamlining inventory processes. Demonstrated effective team leadership and conflict resolution skills.
Overview
8
8
years of professional experience
Work History
Bar Manager
Zeppelin Pizza Co.
09.2021 - 03.2025
Closed out cash register and prepared cashier report at close of business.
Created an atmosphere which maintained a loyal customer base and repeat business.
Oversaw maintenance tasks for the bar area, ensuring a clean and safe environment for patrons at all times.
Mentored and trained staff members to ensure exceptional customer service standards.
Assessed the needs for the bar, tracking and ordering inventory.
Created server training course.
Assistant General Manager
The Oyster House (Crab Pot, LLC)
10.2019 - 09.2021
Handled daily sales and prepared deposits.
Managed server and support staff training, scheduling and payroll.
Tracked inventory and ordered all front of house paper goods and cutlery.
Increased customer satisfaction by addressing and resolving concerns in a timely manner.
Oversaw "The Porch" Event space, including event bookings, staffing for events, and all other aspects for a successful event for the client.
Lead Server/Trainer
Crab House (Crab Pot, LLC)
08.2017 - 10.2019
Increased staff retention through effective communication and an upbeat, positive work environment.
Trained incoming servers and determined if they were a good fit for the staff.
Assigned and monitored opening, running and closing sidework to ensure cleanliness and preparedness before during and after service.