Heather Mabry
Chico,CA
Summary
Caring and supportive professional with excellent interpersonal skills, attention to detail, and empathy when working with clients. Seeking a position to utilize my strong communication, problem-solving skills, and giving nature to provide exceptional care and support to those in need.
Overview
14
14
years of professional experience
Work History
Case Manager and Certified Peer Specialist
Iversen Wellness And Recovery Center/NVCSS
04.2022 - Current
- Educated clients on available programs, benefits, and services, empowering them to make informed decisions about their care needs.
- Assessed client needs to develop personalized care plans.
- Coordinated resource referrals to enhance client support services.
- Maintained accurate documentation on all cases, ensuring compliance with regulations and confidentiality requirements.
- Facilitated group sessions to promote community and peer support among clients.
Head Cakestress
Sweet Bits Bakes (Self Employed)
01.2020 - Current
- Boss, project manager, marketing department, employee in one. Planning, time management, and organization are of utmost importance.
General Manager/Regional Sales Manager/Hospitality Worker
Various
05.2012 - 01.2020
I am happy to share about any past experience. Please feel free to ask
Skills
- Exceptional customer service skills
- Highly organized
- Excellent interpersonal skills and team player
- Honest and ethical
- Detail-oriented
- Punctual
- Efficient multi-tasker
- Trained in Trauma-informed Care
- Compassionate communicator
Timeline
Case Manager and Certified Peer Specialist
Iversen Wellness And Recovery Center/NVCSS
04.2022 - Current
Head Cakestress
Sweet Bits Bakes (Self Employed)
01.2020 - Current
General Manager/Regional Sales Manager/Hospitality Worker
Various
05.2012 - 01.2020