STEPHANIE DURAN
San Elizario,TX
Summary
Experienced Pharmacy Technician with a decade of success in fast-paced pharmacy operations. Skilled in prescription accuracy, inventory control, and pharmacy documentation. Committed to enhancing customer satisfaction and pharmacy performance.
Overview
12
12
years of professional experience
Work History
CERTIFIED PHARMACY TECHNICIAN/PURCHASING SPECIALIST BACKUP
University Medical Center
2024.03 - Current
- Worked full-time 38-40 hours weekly
- Ordered daily maintenance medication to keep them from being out of stock
- Specialized in pharmacy Liberty system
- Excellent customer service
- Data entry and file patient information.
- Stocked pharmacy supplies and other needed inventory items
- Take and process call in prescription refills.
- MTM’s processing
- Determine process, fill, prepare and dispense medications according to UMC Outpatient and Fabens pharmacy guidelines.
- Train new associates
- Perform cash, check and credit card transactions
- Refer patients to patient assistance program when eligible.
CERTIFIED PHARMACY TECHNICIAN
Walmart Inc.
2013.06 - 2023.02
- Worked Full-Time between 34 to 40 hours weekly
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Completed paperwork, entering prescription and insurance or billing information into patient profiles.
- Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating item
- Consulted with insurance company representatives to complete claims processing, resolve concerns, and reconcile payments.
- Helped pharmacist clear problematic prescriptions and address customer questions to keep pharmacy efficient.
- Stocked, labeled, and inventoried medication to keep accurate records.
- Maintained proper drug storage procedures, registries, and records for controlled drugs.
- Communicated with prescribers to verify medication dosages, refill authorizations, and patient information.
- Collected co-payments or full payments from customers.
- Worked with computerized and automated systems for dispensing medications and editing new patient profiles.
- Coordinated verification and filling of more than 300 to 400 daily prescriptions in high-volume pharmacy environment.
INPATIENT CERTIFIED PHARMACY TECHNICIAN
Mesilla Valley Hospital
2020.03 - 2022.03
- Worked part-time 8 hours weekly
- Ordered medicines daily to replenish stock and increase inventory in anticipation of need.
- Counted and labeled prescriptions with correct item and quantity.
- Performed wide range of pharmacy operations with strong commitment to accuracy, efficiency and service quality. Answered incoming phone calls and addressed questions from nurses and other healthcare providers.
- Delivered medication orders to patient wards
- Updated and or corrected patients MARs sheets
Education
High School Diploma - undefined
Canutillo High School
Canutillo, TX05.2009
Skills
- Regulatory compliance (FDA/HIPAA)
- Optimized workflows for high volume
- Cash register management skills
- Collaborative team dynamics
- Billing and insurance expertise
- Exceptional customer service skills
- Effective problem resolution strategies
- Meticulous attention to detail
- Accurate data entry capabilities
- Pharmaceutical calculation expertise
- Compliance with pharmacy laws
- Updating medication records
- Employee onboarding processes
- Time efficiency skills
- Organizational multitasking proficiency
- Empathetic communication
- Point of sale system knowledge
LANGUAGES
Spanish -Native or Bilingual
English-Native or Bilingual
Timeline
CERTIFIED PHARMACY TECHNICIAN/PURCHASING SPECIALIST BACKUP
University Medical Center
2024.03 - Current
INPATIENT CERTIFIED PHARMACY TECHNICIAN
Mesilla Valley Hospital
2020.03 - 2022.03
CERTIFIED PHARMACY TECHNICIAN
Walmart Inc.
2013.06 - 2023.02
High School Diploma - undefined
Canutillo High School