Donyea Holeman
Baltimore,MD
Summary
Dedicated and compassionate individual with experience in fast-paced warehouse and retail environments. Proven ability to work effectively with customers, team members, and equipment. Skilled in time management, inventory control, and leadership. Currently transitioning to a career in healthcare, excited to bring my strong work ethic and passion for helping others to a Health career.
Overview
6
6
years of professional experience
Work History
Sales Associate
The Home Depot Inc
Baltimore, Maryland
05.2022 - Current
- Assists customers in the appliance department by providing product knowledge, helping them choose the right appliances based on their needs, demonstrating features, processing sales, and ensuring a positive shopping experience, all while maintaining the cleanliness and organization of the appliances display area.
- Customer interaction:Actively engage with customers to understand their appliance needs, answer questions about features and specifications, and recommend suitable products.
- Product knowledge:Possess in-depth knowledge of different appliance brands, models, features, and pricing to provide accurate information to customers.
- Sales generation:Present product benefits, address customer concerns, and close sales by processing orders and completing necessary paperwork.
- Merchandising:Maintain the appliance display area by ensuring products are properly stocked, priced, and displayed attractively.
- Delivery and installation:May assist customers with scheduling delivery and installation services for appliances.
- Order processing:Handle customer orders, including special orders, and ensure timely delivery.
- A Home Depot Millwork associate, also known as a Millwork Sales Specialist, works with customers on custom projects involving doors and windows:
- Design: Design door and window installations
- Measurements: Set up measurements for projects
- Scheduling: Schedule installations
- Credit cards: Sign customers up for the Home Depot credit card
- A Home Depot flooring specialist associate, also known as a flooring sales specialist or flooring measure specialist, provides customer service and helps customers choose flooring products
- Customer service: Assists customers with their needs, communicates with them, and conducts home measurements
- Product knowledge: Explains the features and uses of flooring products, including adhesives, carpeting, ceramic tile, hard floor products, and closet products
- Decision guidance: Helps customers make decisions about flooring products
- Drawing review: Reviews and edits drawings on a tablet
Warehouse Worker
DTLR
Glen Burnie
03.2022 - 07.2022
- Collaborated closely with other departments on special projects as needed.
- Packaged items carefully using protective materials like bubble wrap or foam sheets.
- Collaborated with other movers when loading large equipment to prevent potential accidents.
Sales Associate
Roses Discount Store
Glen Burnie, Maryland
02.2019 - 05.2022
- Analyzed sales data to identify trends and adjust sales strategies accordingly.
- Organized store by returning merchandise to proper areas and restocked displays.
- Trained new team members in cash register operation, stock procedures, and customer services.
Education
High School Diploma -
North County High School
Glen Burnie, Maryland06-2021
Some College (No Degree) -
The Community College of Baltimore County
Baltimore, MDSkills
- Upselling
- Promotional support
- Retail loss prevention
- Client/vendor engagement
- Project engagement
- Strong Verbal communication
- Equipment operator licenses
- Sales Specialist
Timeline
Sales Associate
The Home Depot Inc
05.2022 - Current
Warehouse Worker
DTLR
03.2022 - 07.2022
Sales Associate
Roses Discount Store
02.2019 - 05.2022
High School Diploma -
North County High School
Some College (No Degree) -
The Community College of Baltimore County