Donyelle Alston
Asheboro,NC
Summary
Experienced with managing business office operations, including administrative tasks and team coordination. Utilizes expertise to enhance productivity and streamline processes. Track record of implementing efficient office systems and fostering collaborative work environment.
Skilled business management professional prepared for leadership roles. Brings strong focus on team collaboration, strategic planning, and achieving results. Adept in financial management, operational efficiency, and staff development. Known for reliability, adaptability, and effective communication.
Overview
1824
1824
years of professional experience
1
1
Certification
Work History
Instructional Teacher Assistant
Asheboro City Schools
Asheboro, US
10.2023 - Current
- Supported special needs students with tailored instructional strategies, ensuring their success in the classroom.
- Increased literacy skills through targeted reading interventions and close monitoring of individual student progress.
- Built strong relationships with parents to encourage involvement in their child''s education and academic progress.
- Contributed to a positive school culture by participating in extracurricular activities and events such as clubs, sports teams, and fundraising efforts.
- Utilized assessment data to inform instructional decisions, targeting specific areas for improvement and adjusting lesson plans accordingly.
- Improved classroom management with the implementation of clear and consistent expectations for students.
- Boosted student engagement by incorporating hands-on activities and real-world connections into lessons.
- Developed strong critical thinking skills in students through project-based learning experiences that connected content to real-world situations.
Business Office Manager
Montgomery Senior Living
Star, US
07.202 - 11.2022
- Updated reports, managed accounts, and generated reports for company database.
- Managed financial operations for the business, ensuring accurate budgeting and timely invoice processing.
- Resolved financial discrepancies and customer billing issues with timely attention.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Enhanced family/residents satisfaction by addressing inquiries promptly and resolving issues professionally.
- Coordinated staff schedules, adjusting workloads to maximize productivity and meet deadlines.
- Supported the growth of the business through targeted marketing initiatives and client outreach efforts.
- Ensured compliance with company policies and industry regulations through regular audits and process updates.
- Contributed to a successful annual audit by preparing thorough documentation in accordance with regulatory requirements.
- Improved workflow efficiency by streamlining office processes and implementing new software solutions.
- Assisted employees with inquiries regarding their paychecks, deductions, and other related issues, providing clear and concise communication.
- Provided overall supervision and management of program recruitment, hiring, training and terminating.
Correctional Officer
Department Of Adult Correction
Albemarle, US
02.2017 - 01.2018
- Managed high-risk situations with professionalism and composure, ensuring the safety of all involved parties.
- Searched cells of inmates to identify and confiscate contraband and other prohibited items.
- Maintained inmate safety through vigilant monitoring of behavior and swift intervention during conflicts.
- Reduced instances of contraband by thoroughly searching inmates, cells, and common areas.
- Observed and supervised inmates throughout visits, meal time, recreation, phone calls, and showers.
- Escorted inmates to and from cells, court, hospitals, and medical appointments.
- Conducted routine and emergency head counts.
- Assisted in the training of new correctional officers, providing guidance on best practices and procedures.
- Prepared, processed and maintained forms, reports, logs, records, and activity journals.
- Collaborated with fellow officers to maintain a secure environment for staff, visitors, and inmates.
- Prevented escapes by diligently inspecting perimeters, doors, windows, gates, fences, and other access points throughout the prison complex regularly.
Rehabilitation Technician
Diligent Care
Aberdeen, US
02.2011 - 12.2016
- Built trusting relationships with patients and families, fostering a supportive atmosphere for recovery.
- Established collaborative relationships with patients through consistent and meaningful communication.
- Educated patients on proper use of assistive devices, reducing the risk of injury or further complications.
- Maintained a clean and organized therapy environment, promoting safety and efficiency.
- Safeguarded confidential patient information according to HIPAA regulations while maintaining accurate records throughout the course of treatment.
- Implemented evidence-based interventions tailored to the specific needs of each individual in order to promote optimal outcomes for clients with intellectual disabilities.
Certified Nurse Assistant
Central Carolina Surgery
Greensboro, US
01.2019 - 11.2020
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Performed medical records management, including filing, organizing and scanning documents.
- Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
- Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
- Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
- Performed phlebotomy tasks efficiently while ensuring minimal discomfort for patients during blood collection procedures.
- Improved patient experiences by efficiently managing appointments and maintaining organized medical records.
Education
Associate of Applied Science - Criminal Justice
Purdue University
West Lafayette, IN02-2018
High School Diploma -
West Montgomery High School
Mount Gilead, NC06-2011
Skills
- Teaching strategies
- Student motivation
- Mentoring
- Peer coaching
- Deadline management
- Account reconciliation
- Staff training and development
- Office administration
- Patient care
- Bathing assistance
- Basic life support
- Transfer techniques
- Compassionate care
- Vital signs monitoring
- Toileting assistance
- Electronic charting
- Direct patient care
- Responding to emergencies
- Recording vital signs
- Conflict resolution skills
- Human anatomy expertise
- Administrative support
Certification
- NC Driver's License
- Certified Nursing Assistant (CNA) - State Boards of Nursing.
Languages
English
Professional Working
Timeline
Instructional Teacher Assistant
Asheboro City Schools
10.2023 - Current
Certified Nurse Assistant
Central Carolina Surgery
01.2019 - 11.2020
Correctional Officer
Department Of Adult Correction
02.2017 - 01.2018
Rehabilitation Technician
Diligent Care
02.2011 - 12.2016
Business Office Manager
Montgomery Senior Living
07.202 - 11.2022
Associate of Applied Science - Criminal Justice
Purdue University
High School Diploma -
West Montgomery High School