Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Sandra Murillo

Summary

Certified Medical Assistant | Phlebotomist | Bilingual English/Spanish with 2+ years experience supporting physicians and providing compassionate patient care in busy healthcare settings. Skilled in patient intake, vital signs, phlebotomy, specimen collection, EMR documentation, and appointment scheduling. Recognized for strong communication and helping patients feel comfortable and supported.

Overview

14
14
years of professional experience
1
1
Certification

Work History

Medical Assistant/Phlebotomist

Advocate Aurora Health
Des Plaines, IL
04.2024 - Current
  • Perform phlebotomy, venipuncture, specimen collection, and laboratory processing while maintaining patient safety and specimen accuracy.
  • Obtain and document vital signs, medical histories, and clinical information in Epic EMR to support patient care.
  • Prepare patients for examinations, diagnostic testing, and treatments while assisting physicians during clinical procedures.
  • Coordinate appointment scheduling, patient communications, and medical record documentation for outpatient practice.

Sales Associate

TJX Companies / Top Choice / Macy's
Various, IL
11.2019 - 03.2024
  • Resolved customer inquiries and complaints, fostering positive relationships and loyalty.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.

CNA

Visiting Angels
Evanston, IL
05.2018 - 07.2020
  • Assisted patients with activities of daily living and mobility support.
  • Monitored patient well-being and reported changes to caregivers and family members.
  • Transported patients to medical appointments and supported medication reminders.
  • Provided compassionate in-home care while maintaining patient dignity and safety.

Customer Service

Dream Fashion
Chicago Ridge, IL
08.2012 - 09.2013
  • Assisted customers and processed transactions in a high-volume retail environment.
  • Maintained inventory accuracy and supported merchandising activities.

Education

Medical Assistant (Certificate) -

OAKTON COMMUNITY COLLEGE
Oakton, IL
05-2020

Liberal Arts (Associate) -

Oakton Community College
Des Plaines, IL
05-2018

Skills

  • Patient Intake & Assessment
  • Vital Signs Monitoring
  • Phlebotomy & Venipuncture
  • Specimen Collection & Processing
  • Injection Administration
  • Triage Support
  • Patient Care
  • Medical Terminology
  • ICD-10 Coding
  • HIPAA Compliance
  • Epic EMR/EHR Documentation
  • Appointment Scheduling & Front Desk Operations
  • Medical Records & Insurance Documentation
  • Bilingual Communication (English & Spanish)

Certification

  • Registered Medical Assistant (RMA)
  • National Certified Medical Assistant (NCMA)
  • Basic Life Support (BLS)
  • CPR Certification

Timeline

Medical Assistant/Phlebotomist

Advocate Aurora Health
04.2024 - Current

Sales Associate

TJX Companies / Top Choice / Macy's
11.2019 - 03.2024

CNA

Visiting Angels
05.2018 - 07.2020

Customer Service

Dream Fashion
08.2012 - 09.2013

Liberal Arts (Associate) -

Oakton Community College

Medical Assistant (Certificate) -

OAKTON COMMUNITY COLLEGE