Dora Cloud
Clayton,NM
Summary
Highly organized and detail-oriented professional with strong work ethic and dedication to achieving goals. Skilled at developing and maintaining documentation systems, managing calendars and preparing reports. Knowledgeable in project management principles, business processes and customer service best practices. Dependable Coordinator provides excellent office management and administrative support. Possesses strong communication and interpersonal skills with demonstrated ability to manage competing priorities and meet deadlines. Creative problem solver with strong analytical and critical thinking skills.
Overview
21
21
years of professional experience
Work History
Offsite Coordinator
Wexford Health Services
11.2022 - Current
- Entered data, generated reports, and produced tracking documents.
- Improved team productivity with regular communication and progress updates, fostering a collaborative work environment.
- Enhanced operational workflows by maintaining well-organized documentation systems and updating records accurately as needed.
- Gathered and organized materials to support operations.
- Tracked records, filed documents and maintained communication between clients to manage office activities.
Patient Account Analyst
Union County General Hospital
12.2002 - 11.2022
- Posted payments and processed refunds.
- Worked with outside entities to resolve issues with billing, claims, and payments.
- Electronically submitted bills according to compliance guidelines.
- Contacted patients after insurance was calculated to obtain payments.
- Responded to patient, family and external payer inquiries.
- Utilized computer programs to create invoices, letters and other documents.
- Reconciled statements with patient records.
Education
No Degree - General Studies
Amarillo College
Amarillo, TXHigh School Diploma -
Clayton High School
Clayton, NM05.1978
Skills
- Customer Service
- Data Entry
- Work Planning and Prioritization
- Relationship Building
- MS Office
- Project Coordination
- Schedule Coordination
- Scheduling and calendar management
- Recordkeeping
- Schedule Management
- Point of Contact
Languages
Spanish
Limited Working
Timeline
Offsite Coordinator
Wexford Health Services
11.2022 - Current
Patient Account Analyst
Union County General Hospital
12.2002 - 11.2022
No Degree - General Studies
Amarillo College
High School Diploma -
Clayton High School
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