Dora DeAzevedo
Miami,FL
Summary
- Expert Health Unit Coordinators with talents in administrative coordination and patient support. Effective at handling fast-paced work to coordinate files and supplies for efficient unit operations.
- Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
10
10
years of professional experience
Work History
Health Unit Coordinator
Memorial Healthcare System- South Broward Community Health
Pembroke Pines, FL
10.2020 - Current
- Answered incoming calls and routed them to the appropriate departments or staff members.
- Coordinated communication between various departments within the facility regarding patient care needs.
- Processed paperwork related to hospital admissions, discharges, and transfers.
- Organized patient records, charts, and other documents in an orderly manner.
- Managed daily operations of the health unit including filing, faxing, photocopying.
- Assisted with orienting new employees to departmental procedures.
- Responded to patient call lights quickly and expedited appropriate follow-through.
- Provided administrative support to nursing staff as needed.
- Maintained unit supplies and equipment for medical staff and patient care needs.
- Communicated with patients and medical staff to convey important information and facilitate smooth unit operations.
- Greeted visitors and directed them to the proper area of the office.
- Conducted unit greetings and orientations for newly admitted and transferred patients.
- Updated patient information in electronic systems according to established policies and procedures.
- Participated in team meetings regarding policy changes or improvements within the health unit.
- Maintained inventory of medical supplies and equipment in health unit.
- Conducted quality assurance checks on all patient records for accuracy and completeness.
Environmental Services Housekeeper
Memorial Healthcare System- South Broward Community Health
Pembroke Pines, FL
11.2015 - Current
- Cleaned and sanitized patient rooms, bathrooms, offices and other areas according to prescribed procedures.
- Helped prevent spread of infections by sanitizing surfaces, furniture and equipment.
- Adhered to departmental policies regarding safety protocols while performing job duties.
- Inspected all areas after completion of work to ensure that they were cleaned properly.
- Responded quickly to calls for spills and other potentially dangerous situations.
Housekeeping Room Attendant
Loews Miami Beach Hotel
Miami, FL
04.2014 - 03.2015
- Cleaned guest rooms, including vacuuming carpets and dusting furniture.
- Sanitized bathrooms by scrubbing sinks, toilets, bathtubs, showers, floors, mirrors, walls and counters.
- Checked bathrooms, restocking towels, rugs and toiletries before guest check-in.
- Checked rooms to ensure they met standards for cleanliness and tidiness.
- Inspected all assigned rooms upon completion of cleaning duties.
Education
ICFES.GOV.CO
Colombia01-1999
Some College (No Degree) - Accounting Technician
Accounting I,II
SENA.GOV.CO01-1998
Skills
- Fast Learner
- Excellent attention to detail
- Ability to work independently and in work team
- competent at responding quickly
- Paperwork Processing
- Multidisciplinary Team Collaboration
- Process Improvements
- Critical Thinking Abilities
- Epic Systems
- Problem-Solving Abilities
- Multitasking
Accomplishments
- exceeding guest expectations, LOEWS 2014
- Empowerment, LOEWS 2014
Languages
Spanish
Native/ Bilingual
References
References available upon request.
Timeline
Health Unit Coordinator
Memorial Healthcare System- South Broward Community Health
10.2020 - Current
Environmental Services Housekeeper
Memorial Healthcare System- South Broward Community Health
11.2015 - Current
Housekeeping Room Attendant
Loews Miami Beach Hotel
04.2014 - 03.2015
ICFES.GOV.CO
Some College (No Degree) - Accounting Technician
Accounting I,II