Renisha Shaw
Burnsville,MN
Summary
Healthcare Administrator with proven to deliver exemplary level of healthcare service delivery to patients. Coordinate admission and discharge of patients. Plan and implement strategies for developing improved health care management. Proven problem solver and excellent communicator. Strong organizational skills, superb understanding of data collection and performance metrics. Recognized for staff development leading to high performing teams. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Health Unit Coordinator position. Ready to help team achieve company goals.
Overview
6
6
years of professional experience
Work History
Health Unit Coordinator
Apple Valley Village Health Care Center
08.2022 - Current
- Assisted with processing patient admissions, transfers and discharges.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Assembled and maintained patient medical records and other documents related to patient care.
- Responded to patient call lights to expedite appropriate follow-through.
- Transcribed physician orders accurately and alerted nurses to new orders, single orders and stat medications.
- Entered work orders into computer system for appropriate departments regarding maintenance issues and biomed needs.
- Provided concierge service to assist patients and families and direct them to available resources.
Caregiver
Brook View Cottage
04.2018 - Current
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
- Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
- Built strong relationships with clients to deliver emotional support and companionship.
- Maintained clean personal areas and prepared healthy meals to support client nutritional needs.
- Assisted patients with self-administered medications.
- I am on call for this position
Patient Care Advocate
Life Works
03.2020 - 10.2023
- Attended to patient and family's immediate needs and concerns by acknowledging and providing required attention.
- Managed unit training and activity schedules.
- Transport patient to and from appointments.
- Schedule appointments
- take patient to the store and activities
- Maintained clean and safe environment to promote patient safety and comfort.
Assisted Living Coordinator
New Perspective Senior Living
04.2018 - 08.2020
- Evaluated team performance and care quality.
- Developed, improved and implemented policies to optimize costs, care and satisfaction of both employees and residents.
- Managed employees caring for residents.
- Ordered supplies according to budget limitations and expected use levels.
- Scheduled all assignments and managed requests for time off.
- Monitored and inspected staff processes to eliminate hazards posed for both residents and staff while ensuring continuous compliance with regulations.
- Communicated with patients, ensuring that medical information was kept private.
- Developed and updated policies and procedures, maintaining compliance with guidelines relating to HIPAA, benefits administration and general liability.
- Recruited, hired and trained all staff, providing direct supervision, ongoing staff development and continuing education to employees.
Education
Certificate - Health Administrative Assistant
Summit Academy Opportunities Industrialization Center
Minneapolis, MN09.2022
Skills
- Multidisciplinary Team Collaboration
- Paperwork Processing
- Progress Monitoring
- EMR Updating
- Patient Registration
- Staff Supervision
- Medication Dispensing
- adjust to change in work environment
- filing
- Typing
- Fast learner
- Hands on
Timeline
Health Unit Coordinator
Apple Valley Village Health Care Center
08.2022 - Current
Patient Care Advocate
Life Works
03.2020 - 10.2023
Caregiver
Brook View Cottage
04.2018 - Current
Assisted Living Coordinator
New Perspective Senior Living
04.2018 - 08.2020
Certificate - Health Administrative Assistant
Summit Academy Opportunities Industrialization Center
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