Dora Gutierrez
Miami
Summary
Versatile and compassionate professional with extensive experience in housekeeping and elderly care, notably with the Diener Family House. Excelled in creating sanitary, welcoming environments and enhancing client satisfaction through personalized service and meticulous attention to detail. Skilled in teamwork and fluent in Spanish, consistently achieving high-quality results in diverse roles.
Overview
9
9
years of professional experience
Work History
Housekeeper
Diener Family House
Indian Creek, FL
01.2021 - Current
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
- Cleaned and stocked family rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
- Collaborated with other housekeeping staff to complete tasks efficiently and effectively.
- Vacuumed rugs and carpeted areas in living room, rooms, and corridors.
- Managed household tasks efficiently, ensuring timely completion and high-quality results.
- Maintained confidentiality at all times, upholding privacy standards essential in private housekeeping roles.
Private Housekeeper
Private Client
Miami, FL
07.2019 - 01.2021
- Cleaned and organized kitchen and eating areas by washing dishes, removing trash and wiping down counters and surfaces.
- Implemented customized cleaning schedules tailored to individual client preferences and needs.
- Improved overall cleanliness of homes with meticulous attention to detail during deep-cleaning tasks.
Event Organizer
Fiestas Depot
Miami, FL
10.2018 - 07.2019
- Improved overall guest satisfaction by implementing responsive customer service practices throughout the planning stages and during events themselves.
- Event Design & Decor: Conceptualized and executed unique event themes, including decor, floral arrangements, lighting, table settings, and signage to enhance the overall guest experience.
- My role encompassed a wide range of tasks, from conceptualizing design themes to coordinating with vendors, managing logistics, and ensuring seamless on-site execution.
Elderly Caregiver
Private Home
Miami, FL
05.2016 - 10.2018
- Offered companionship and kindness to elderly patients.
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Observed health status of clients to report changes and unusual occurrences to appropriate medical personnel.
- Increased client satisfaction by offering companionship and engaging in meaningful conversations throughout the day.
- Responded promptly to emergency situations, providing first aid treatment when necessary and alerting medical personnel if required.
Education
GED -
Comfamiliar
ColombiaAssociate of Applied Business - Accounting
American Business School
ColombiaCertificate of Technical Studies - Home Health Aide
Florida State Nurses Coalition
3011 W.Flagler Street01-2019
Skills
- Teamwork
- Housekeeping
- Customer service
- Hospitality background
- Cleaning techniques
- FLUENT IN Spanish
Timeline
Housekeeper
Diener Family House
01.2021 - Current
Private Housekeeper
Private Client
07.2019 - 01.2021
Event Organizer
Fiestas Depot
10.2018 - 07.2019
Elderly Caregiver
Private Home
05.2016 - 10.2018
GED -
Comfamiliar
Associate of Applied Business - Accounting
American Business School
Certificate of Technical Studies - Home Health Aide
Florida State Nurses Coalition
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