Dora Hidalgo
Tujunga,CA
Summary
Knowledgeable Program Assistant successful at working in both team-based and self-directed capacities. Driven to maintain smooth operations through knowledgeable and skilled support.
Overview
5
5
years of professional experience
Work History
Program Assistant
Hope Gardens Family Center
01.2023 - Current
- Provide support for our mothers & children in their daily needs.
- Actively monitor & interact with guests to ensure the comply with program values & guidelines.
- Assist with intakes, discharge & gather information to ensure a smooth admission process.
- Work closely with other staff members, volunteers, and leadership to provide a welcoming & safe environment.
- Conducts tasks such as sorting mail, delivering mail & packages, delivering food requests to guests who are ill.
- Perform wellness checks & onsite night attendance count.
- Perform urine drug screening & breathalyzer testing.
- Schedule & transport guests to important appointments in the company vehicles.
Company Driver
Mv Transportation Inc.
03.2022 - 02.2023
- Performed daily vehicle inspections before and after trips.
- Maintained impeccable driving record and history of zero incidents.
- Promoted a positive company image by maintaining a clean and professional appearance both on and off the road.
- Completed daily pre-trip inspections as required by DOT regulations, identifying potential issues before they became critical problems.
- Finalized daily logs on schedule to update internal records and uphold DOT requirements.
- Managed time effectively to meet or exceed deadlines for scheduled pickups and deliveries without compromising quality or safety standards.
- Operated with safety and skill to avoid accidents and delays.
- Communicated proactively with dispatchers regarding any delays or issues encountered en route for prompt resolution.
- Assisted with loading and unloading tasks, ensuring efficient turnaround times at customer locations.
- Transported clients between locations with focus on safety and timely route completion.
- Participated in ongoing training programs to stay current on industry best practices and maintain a high level of driving proficiency.
Program Assistant
Hope Gardens Family Center
03.2020 - 02.2022
- Provide support for our mothers & children in their daily needs.
- Actively monitor & interact with guests to ensure the comply with program values & guidelines.
- Assist with intakes, discharge & gather information to ensure a smooth admission process.
- Work closely with other staff members, volunteers, and leadership to provide a welcoming & safe environment.
- Conducts tasks such as sorting mail, delivering mail & packages, delivering food requests to guests who are ill.
- Perform wellness checks & onsite night attendance count.
- Perform urine drug screening & breathalyzer testing.
- Schedule & transport guests to important appointments in the company vehicles.
Education
GED -
Mexican American Opportunity Foundation
Bakersfield, CA06-1992
Skills
- Excel/Word
- Professional and mature
- Filing and data archiving
- Customer Service
- Problem-solving abilities
- Multitasking
- Reliability
- Team building
- Time management abilities
- Document Scanning
- Mail handling
- Performance monitoring
- Email management
- Multi-line telephones
Timeline
Program Assistant
Hope Gardens Family Center
01.2023 - Current
Company Driver
Mv Transportation Inc.
03.2022 - 02.2023
Program Assistant
Hope Gardens Family Center
03.2020 - 02.2022
GED -
Mexican American Opportunity Foundation
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