Dora Medina
Summary
Compassionate Caregiver, Special Needs, known for high productivity and efficient task completion. Skilled in behavior modification techniques, emergency response training, and adaptive communication strategies to support individuals with diverse needs. Excel in patience, empathy, and active listening, ensuring comfort and trust while fostering independence and learning among clients.
Overview
26
26
years of professional experience
2
2
years of post-secondary education
Work History
Caregiver, Special Needs
IHSS Public Authority
San Diego, California
08.2020 - Current
- Assisted clients with daily living activities and personal care tasks.
- Supported communication between clients and healthcare professionals as needed.
- Developed personalized care plans based on individual client needs and preferences.
- Implemented safety protocols to ensure a secure environment for clients.
- Administered medication when needed according to doctor's instructions.
Wholesale customer Representative
Carabella Collections
Irvine, California
03.2000 - 09.2005
- Assisted customers with product inquiries and order placements.
- Resolved customer complaints through effective communication and problem-solving.
- Collaborated with team members to enhance customer service processes.
- Maintained accurate records of customer interactions and transactions.
- Coordinated with shipping department to ensure timely order fulfillment.
- Resolved customer complaints promptly and efficiently.
- Completed data entry tasks efficiently.
Education
Associate of Arts - Merchandising
Brooks College
Long Beach, CA 09.2000 - 05.2002
Montgomery High School
San Diego, CASkills
- Care plan development
- Medication administration
- Behavioral intervention
- Activity assistance
- Safety protocol implementation
- Record keeping
- Team collaboration
- Client communication support
- Problem solving
- Attention to detail
- Customer service excellence
Languages
Spanish
Professional
English
Professional
References
References available upon request.
Timeline
Caregiver, Special Needs
IHSS Public Authority
08.2020 - Current
Associate of Arts - Merchandising
Brooks College
09.2000 - 05.2002
Wholesale customer Representative
Carabella Collections
03.2000 - 09.2005
Montgomery High School