Dora Trujillo
Anna,TX
Summary
Proven track record in enhancing early childhood development and safety monitoring, as demonstrated at Clarks Kids. Skilled in CPR and fostering social skills, I excel in creating nurturing environments and managing high-pressure situations with empathy. Achieved significant improvements in child engagement and safety compliance, leveraging patience and proactive problem-solving. Dedicated Community Med Family Urgent Care with excellent experience for the medical field. Maintains professional appearance and demeanor and expertly completes assigned tasks with focus on quality. Dependable and quick-learning team player with effective communication and organization skills.
Overview
9
9
years of professional experience
Work History
Front Office Receptionist
Community Med Family Urgent Care
Prosper, TX
02.2024 - 09.2024
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
- Maintained clean and welcoming dining environment, ensuring a positive guest experience.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
Daycare Assistant Teacher
Clarks Kids
Fishers, IN
01.2023 - 12.2023
- Maintained accurate records of attendance, incident reports, meal counts, and other essential documentation as required by state regulations or center policies consistently.
- Ensured child safety by maintaining a clean, organized, and hazard-free facility at all times.
- Arrived at assigned areas on time, prepared, and ready to work.
- Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.
- Applied positive behavior management techniques to enhance social interactions and emotional development.
- Supported students'' emotional growth by fostering a nurturing, inclusive, and respectful classroom atmosphere.
Head Waitress
Marias
Melissa, TX
08.2020 - 09.2022
- Trained new staff members on restaurant policies, procedures, and customer service standards.
- Resolved guest complaints swiftly and professionally, resulting in increased repeat business.
- Upheld high standards of professionalism when dealing with customer issues, supporting serving staff, and waiting on tables.
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
Waitress
Texas Roadhouse Restaurant
Fishers, IN
08.2015 - 08.2016
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
- Maintained clean and welcoming dining environment, ensuring a positive guest experience.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
Education
Fishers High School
Fishers, INKaplan College - Indianapolis
Indianapolis, INSkills
- Patience and Empathy
- Safety Monitoring
- Early Childhood Development
- Social Skills Development
- Literacy development
- Math Skills Development
- Special Needs Support
- Nutrition and meal planning
- Health and safety
- Social Development
- Infant Care
- CPR training
- Telephone skills
- Appointment Scheduling
- Verbal and written communication
Timeline
Front Office Receptionist
Community Med Family Urgent Care
02.2024 - 09.2024
Daycare Assistant Teacher
Clarks Kids
01.2023 - 12.2023
Head Waitress
Marias
08.2020 - 09.2022
Waitress
Texas Roadhouse Restaurant
08.2015 - 08.2016
Fishers High School
Kaplan College - Indianapolis