Summary
Overview
Work History
Skills
Timeline
Generic

Dora Ester Villafuerte

Silver Spring,MD

Summary

Adept at maintaining high standards of cleanliness and sanitation, demonstrated during tenure at Cleaning, I excel in efficient cleaning techniques and outstanding customer service. Proven ability to manage high-pressure situations and multitask effectively, enhancing guest experiences and workplace safety. Achieved a significant increase in repeat business through relationship-building and meticulous attention to detail. Knowledgeable about maintaining organized inventories and handling custodial requirements of commercial building bathrooms, workspaces and customer areas. Experienced team player with strong service record, good organizational skills and productive approach to handling simultaneous tasks. Focused on always producing high-quality and professional results.

Overview

13
13
years of professional experience

Work History

Cleaner

Cleaning
01.2024 - Current
  • Cleaned and sanitized bathrooms, kitchens and other similar areas according to established protocols.
  • Enhanced workplace cleanliness by performing thorough daily cleaning tasks, including sweeping, mopping, and dusting.
  • Removed trash, debris and other waste materials from premises.
  • Cleaned and polished glass doors, mirrors and other surfaces to maintain professional appearance.
  • Demonstrated an outstanding commitment to safety protocols by consistently wearing protective gear during cleaning tasks that involved hazardous materials or situations.

waitress

Attention Client
04.2011 - 12.2023
  • Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
  • Maintained a clean and organized dining area, contributing to a pleasant atmosphere for guests.

Cook

Make Food
04.2011 - 12.2023
  • Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
  • Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.

Cashier

Cashier Customer Service
04.2011 - 12.2023
  • Greeted customers entering store and responded promptly to customer needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Built relationships with customers to encourage repeat business.

Bartender

Make Drinks
04.2011 - 12.2023
  • Served high customer volumes during special events, nights, and weekends.
  • Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.

Skills

  • Cleaning and sanitizing
  • Sweeping and Mopping
  • Housekeeping
  • Customer Service
  • Trash Collection and Removal
  • Efficient Cleaning Techniques

Timeline

Cleaner

Cleaning
01.2024 - Current

waitress

Attention Client
04.2011 - 12.2023

Cook

Make Food
04.2011 - 12.2023

Cashier

Cashier Customer Service
04.2011 - 12.2023

Bartender

Make Drinks
04.2011 - 12.2023
Dora Ester Villafuerte