Dynamic and results-driven professional with extensive experience in the business and home building industry, seeking to leverage my expertise in project management, customer relations, and a deep understanding of the housing market as a mortgage loan originator. Eager to apply my analytical skills and financial acumen to help clients navigate the mortgage process, ensuring competitive mortgage solutions tailored to meet their individual needs.
- Spearheaded the launch and growth of a successful brick and mortar boutique during the beginning of the pandemic, through strategic marketing, exceptional customer service, community involvement, and curated product selection.
- Engaged in all aspects of daily operations, including inventory management, cash flow handling, vendor negotiations, employee training, and customer satisfaction, ensuring a seamless and personal shopping experience.
- Implemented engaging marketing strategies, including social media campaigns, local collaborations, and in-store events geared to grow the customer base.
- Cultivated relationships with various brands, photographers, and other key industry professionals to offer exclusive products, enhancing brand identity and customer loyalty.
- Utilized data analytics through the Point of Sale software to monitor trends, preferences, and inventory levels, adjusting buying strategies to maximize profit margins while minimizing overhead.
- Developed and maintained the online presence of the boutique, overseeing the e-commerce platform, and driving online sales growth by 60% through interactive try on hauls by a local influencer.
-Engaged in community events to enhance visibility and support, establishing the boutique as a key player in the community.
- Earned customer satisfaction by consistently delivering high-quality homes on time and within budget.
- Increased company reputation by consistently receiving positive feedback from clients regarding our attention-to-detail, craftsmanship, and professionalism.
- Managed all aspects of residential construction projects, effectively coordinating with subcontractors, architects, realtors, appraisers, lenders, and clients to ensure smooth progress.
- Improved overall project efficiency by implementing proper scheduling techniques and closely monitoring construction timelines.
- Stayed up to date and in compliance with all local and state building codes to confidentially deliver the best product in the industry.
- Managed and negotiated the contracts for all purposed construction, including negotiations on land buying to help the client reach their goals.
- Oversaw and managed all aspects of the daily operations.
- Offered title loans to the subprime market using the state guidelines and regulations.
-Offered car loans to the subprime market by offering buy here and pay here credit terms.
- Consulted with customers to assess their needs and offer optimal solutions.
- Adhered to all state document mandated conditions for all title pawn loans and car buying contracts.
- Executed collection practices including calling late customers and containing a log of all communications, and executing repossession orders.
- Established close relationships with affiliated businesses to strengthen alliances and business referrals.
- Client Relations- Exceptional skills in effective communications with clients to understand their needs, provide updates, and manage expectations from conception to completion
- Problem Solving - Ability to anticipate potential issues and devise effective solutions quickly
- Regulatory Compliance- Familiarity with all regulations, ensuring compliance in every aspect
-Business Management- Proficiency in planning, organizing, and managing daily tasks to meet and exceed goals
-Strong negotiating and closing skills- The ability to not just hammer out details, but to stay on task and close the deal