Summary
Overview
Work History
Education
Skills
Timeline
BusinessAnalyst
Doraine Kennedy

Doraine Kennedy

Summary

Dynamic and results-driven professional with extensive experience in the business and home building industry, seeking to leverage my expertise in project management, customer relations, and a deep understanding of the housing market as a mortgage loan originator. Eager to apply my analytical skills and financial acumen to help clients navigate the mortgage process, ensuring competitive mortgage solutions tailored to meet their individual needs.

Overview

28
28
years of professional experience

Work History

Owner/General Manager

Breezy Rain Boutique
08.2020 - 07.2023

- Spearheaded the launch and growth of a successful brick and mortar boutique during the beginning of the pandemic, through strategic marketing, exceptional customer service, community involvement, and curated product selection.

- Engaged in all aspects of daily operations, including inventory management, cash flow handling, vendor negotiations, employee training, and customer satisfaction, ensuring a seamless and personal shopping experience.

- Implemented engaging marketing strategies, including social media campaigns, local collaborations, and in-store events geared to grow the customer base.

- Cultivated relationships with various brands, photographers, and other key industry professionals to offer exclusive products, enhancing brand identity and customer loyalty.

- Utilized data analytics through the Point of Sale software to monitor trends, preferences, and inventory levels, adjusting buying strategies to maximize profit margins while minimizing overhead.

- Developed and maintained the online presence of the boutique, overseeing the e-commerce platform, and driving online sales growth by 60% through interactive try on hauls by a local influencer.

-Engaged in community events to enhance visibility and support, establishing the boutique as a key player in the community.



Residential Home Builder

Kennedy-Martin Builders
01.1996 - 02.2020

- Earned customer satisfaction by consistently delivering high-quality homes on time and within budget.

- Increased company reputation by consistently receiving positive feedback from clients regarding our attention-to-detail, craftsmanship, and professionalism.

- Managed all aspects of residential construction projects, effectively coordinating with subcontractors, architects, realtors, appraisers, lenders, and clients to ensure smooth progress.

- Improved overall project efficiency by implementing proper scheduling techniques and closely monitoring construction timelines.

- Stayed up to date and in compliance with all local and state building codes to confidentially deliver the best product in the industry.

- Managed and negotiated the contracts for all purposed construction, including negotiations on land buying to help the client reach their goals.

Owner/Manager of Operations

Rainbow Cash Title Pawn INC And Rainbow Motors INC
05.2006 - 05.2013

- Oversaw and managed all aspects of the daily operations.

- Offered title loans to the subprime market using the state guidelines and regulations.

-Offered car loans to the subprime market by offering buy here and pay here credit terms.

- Consulted with customers to assess their needs and offer optimal solutions.

- Adhered to all state document mandated conditions for all title pawn loans and car buying contracts.

- Executed collection practices including calling late customers and containing a log of all communications, and executing repossession orders.

- Established close relationships with affiliated businesses to strengthen alliances and business referrals.

Education

NMLS Education

Mortgage Educators
04.2024

Skills

- Client Relations- Exceptional skills in effective communications with clients to understand their needs, provide updates, and manage expectations from conception to completion

- Problem Solving - Ability to anticipate potential issues and devise effective solutions quickly

- Regulatory Compliance- Familiarity with all regulations, ensuring compliance in every aspect

-Business Management- Proficiency in planning, organizing, and managing daily tasks to meet and exceed goals

-Strong negotiating and closing skills- The ability to not just hammer out details, but to stay on task and close the deal

Timeline

Owner/General Manager

Breezy Rain Boutique
08.2020 - 07.2023

Owner/Manager of Operations

Rainbow Cash Title Pawn INC And Rainbow Motors INC
05.2006 - 05.2013

Residential Home Builder

Kennedy-Martin Builders
01.1996 - 02.2020

NMLS Education

Mortgage Educators
Doraine Kennedy