Dorcas Davis
St Louis,MO
Summary
Seasoned Private Duty Nurse successful at offering personalized support to home-based patients. Excellent planner and multitasker with a service-focused approach and good communication abilities,
Business-minded professional tackling any job task with gusto and precision. Determined Front Office Supervisor delivering exceptional service and responding to questions and inquiries quickly. Demonstrates positive attitude and readiness to adapt to different situations.
Meticulous and successful in revenue generation within industry organizations. Highly skilled in negotiating with customers to collect on past due accounts, minimizing bad debt Successful in overachieving performance and collections targets.
Overview
13
13
years of professional experience
Work History
Private Duty Nurse
S & N Healthcare
St. Louis, MO
10.2023 - Current
- Transported clients to doctor appointments and other errands using wheelchair accessible vehicles.
- Maintained accurate records of services provided, changes in client condition, medications administered and other pertinent information.
- Coordinated healthcare services with other members of the healthcare team to ensure continuity of care for assigned patients.
- Monitored patient progress towards goals and outcomes established by the interdisciplinary treatment team.
- Provided end-of-life palliative care services while respecting patient autonomy.
Salon Owner/Operator
Luxe Beauty Parlour
St. Louis, MO
03.2017 - 05.2021
- Maintained salon finances, including budgeting, payroll and bookkeeping.
- Organized and scheduled appointments for clients using software systems.
- Created marketing strategies to increase clientele and expand the business.
- Managed staff by recruiting, training and coaching employees.
- Provided excellent customer service to ensure repeat business from satisfied clients.
Collections Agent
Macy's
St. Louis, MO
01.2011 - 02.2017
- Interviewed customers to obtain financial information, payment history and other relevant details.
- Researched customer accounts for any discrepancies or outstanding payments.
- Negotiated payment plans with customers to ensure timely repayment of debt.
- Conducted skip-tracing activities to locate delinquent customers.
Education
Some College (No Degree) -
Decatur School of Practical Nursin
Decatur, ILSkills
- Complaint resolution
- Appointment Scheduling
- Medical terminology knowledge
- Medical industry regulations knowledge
- Client Relations
Timeline
Private Duty Nurse
S & N Healthcare
10.2023 - Current
Salon Owner/Operator
Luxe Beauty Parlour
03.2017 - 05.2021
Collections Agent
Macy's
01.2011 - 02.2017
Some College (No Degree) -
Decatur School of Practical Nursin