Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Dorcas Lupumba

Twin Falls,ID

Summary

Compassionate and dependable caregiver with extensive experience at Progressive Behavior Systems, enhancing client independence and quality of life. Proven problem-solver and effective communicator, skilled in time management and multitasking. Successfully maintained a safe and organized environment while fostering strong relationships with clients and colleagues.

Overview

6
6
years of professional experience

Work History

Caregiver

Progressive Behavior Systems
05.2021 - Current
  • Assisted clients with activities of daily living, promoting independence and quality of life.
  • Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
  • Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
  • Performed light housekeeping duties to maintain cleanliness standards while respecting the patient''s personal space.

Manger/Recovery Coach

Recovery In Motion
10.2022 - 03.2024
  • Managed and motivated employees to be productive and engaged in work.
  • Accomplished multiple tasks within established timeframes.
  • Maintained professional, organized, and safe environment for employees and patrons.
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
  • Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.

Cashier

Capriotti's
06.2019 - 07.2023
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Built relationships with customers to encourage repeat business.

Education

High School Diploma -

Canyon Ridge High School
Twin Falls, ID

Skills

  • Respectful and compassionate
  • Time management
  • Elderly care
  • Dependable and responsible
  • Problem-solving
  • Multitasking and organization
  • Strong ethics
  • Flexible schedule
  • Verbal and written communication skills
  • Team collaboration

Languages

English
Full Professional

Timeline

Manger/Recovery Coach

Recovery In Motion
10.2022 - 03.2024

Caregiver

Progressive Behavior Systems
05.2021 - Current

Cashier

Capriotti's
06.2019 - 07.2023

High School Diploma -

Canyon Ridge High School

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