Dorcas Mabamba
Fayetteville,NC
Summary
Effective Student committed to learning, developing new skills . Self-directed and energetic with superior performance in both autonomous or collaborative environments working independently and collaborating with others on group projects. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Catering Assistant -Student Lead
Aramark
10.2023 - Current
- Working in a team of 10, successfully demonstrated strong understanding of food safety and hygiene practices, ensuring compliance with relevant regulations at all times
- Managed inventory and supplies, ensuring adequate stock levels for successful event execution.
- Assisted in resolving any unforeseen issues that arose during events, mitigating negative impacts on client experience.
- Responded to customer inquiries and resolved complaints to establish trust and increase satisfaction.
CHAMPS Peer Assistant
Methodist Univeristy
08.2023 - 11.2023
- Organized, and planned study workshops and groups for over 30 athletes below the 2.5 GPA requirement
- Connected athletes with relevant campus resources like financial aid, and counseling services
- Assisted athletes with time management, prioritization of tasks, and managing their commitments.
Phonathon Student Caller
Methodist University, Oce of Advancement
09.2022 - 04.2023
- Actively engaged with 60 + Methodist alumni, donors, and supporters sharing current reliant information of the university
- Accurately secured pledges, and recorded donor and alumni information
- Managed simultaneous phone calls, efficiently prioritizing and addressing inquiries while maintaining composure and meeting the required expectations.
- Assisted in the development of new calling scripts or approaches based on trends observed within the student caller role.
- Improved call efficiency by adhering to standardized scripts and guidelines while adapting to individual situations.
Tutoring Office Assistant
Methodist University, Monarch Tutoring Center
03.2022 - 09.2022
- Created, maintained, and updated tutors' and students' appointments via phone calls, emails, and paper charting
- Filled accurate records of student visits, attendance, and progress
- Ensured tutors have the correct and relevant teaching materials, textbooks, and curriculum guides.
- Achieved high levels of accuracy in data entry tasks while adhering to strict deadlines.
Admission Office Assistant
Methodist University, Office Of Admissions
08.2021 - 03.2022
- Prepared reports and data analysis for admission officers
- Organized filing systems for applications, transcripts, and other documents.
- Assisted in data entry tasks for accurate tracking of applicant statistics, aiding in strategic decision-making processes.
- Promptly received and forwarded incoming communications, such as phone calls, emails, and letters, to appropriate staff.
- Edited and proofread documents for accuracy and completeness.
Clinical Assistant
Makongo Health Centre
09.2019 - 03.2020
- Obtained and documented patient medical history, vital signs and current complaints at intake.
- Assisted patients with basic care needs.
- Called and faxed pharmacies to submit prescriptions and refills.
- Assisted healthcare professionals in providing high-quality treatment to patients, ensuring a smooth workflow.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
Hospital Ward Assistant
University of Dar es Salaam Hospital, Tanzania
05.2018 - 09.2018
- Personally engaged with 20 patients per week, assisting with activities of daily living to maintain self-esteem and general wellness
- Worked collaboratively with other ward staff to ensure safe, quality and smooth patient care.
- Identified and reported unsafe situations to maintain adherence to safety protocols.
- Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
Education
Bachelor of Sciences in Nursing -
Methodist University, Fayetteville
05.2026
International Baccalaureate Diploma - Science & Business ( Higher Level )
United World Colleges, Tanzania, East Africa
05.2021
National Examination Council Of Tanzania Certification.-CSEE -
St.MaryGoretti Secondary School, Tanzania
05.2018
Skills
- Management
- Interpersonal Skills
- Leadership
- Microsoft suites
- Organizational skills
- Strategic planning
- Creative Thinking
- Time Management
- Active listening
- Information management
- Easily adaptable
- Attention to Detail
Certification
- Basic Life Support Training : 2023-2025
- An Introduction to the National Incident Management System. Credential ID: 0008381994
- Basic Incident Command System for Initial Response. Credential ID: 0008381994
- Introduction to Incident Command System. Credential ID: 0008381994
- National Response Framework, An introduction. Credential ID: 0008381994
Languages
Swahili
Native or Bilingual
French
Elementary
Timeline
Catering Assistant -Student Lead
Aramark
10.2023 - Current
CHAMPS Peer Assistant
Methodist Univeristy
08.2023 - 11.2023
Phonathon Student Caller
Methodist University, Oce of Advancement
09.2022 - 04.2023
Tutoring Office Assistant
Methodist University, Monarch Tutoring Center
03.2022 - 09.2022
Admission Office Assistant
Methodist University, Office Of Admissions
08.2021 - 03.2022
Clinical Assistant
Makongo Health Centre
09.2019 - 03.2020
Hospital Ward Assistant
University of Dar es Salaam Hospital, Tanzania
05.2018 - 09.2018
Bachelor of Sciences in Nursing -
Methodist University, Fayetteville
International Baccalaureate Diploma - Science & Business ( Higher Level )
United World Colleges, Tanzania, East Africa
National Examination Council Of Tanzania Certification.-CSEE -
St.MaryGoretti Secondary School, Tanzania