Latoya Jones
301 28th Ave N,TN
Summary
Dynamic Food Supervisor with extensive experience at Aramark, excelling in food safety compliance and inventory management. Proven track record in enhancing customer satisfaction through effective staff training and mentoring. Achieved significant waste reduction by implementing strategic inventory control measures, fostering a high-performing team dedicated to operational excellence.
Knowledgeable Food Supervisor skilled in Type environments. Manages food preparation teams and daily workloads effectively by delegating assignments and staying ahead of fast-paced demands. Safety-conscious leader diligent about cleaning and sanitation.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Food Supervisor
Aramark
11.2023 - Current
- Directed daily operational activities to ensure optimal service efficiency and maintain high levels of customer satisfaction.
- Trained and mentored team members on product knowledge and sales techniques.
- Implemented inventory management practices to optimize stock levels and reduce waste.
- Coordinated staff schedules to maintain adequate coverage during peak hours.
- Monitored compliance with health and safety regulations, ensuring a safe environment for customers and employees.
- Trained new employees on store policies, procedures, and sales techniques to enhance their performance.
- Supervised daily food preparation and service to ensure quality and compliance with health standards.
- Trained kitchen staff on safety protocols and food handling procedures to enhance operational efficiency.
- Coordinated inventory management to maintain stock levels and minimize waste in food supplies.
- Kept costs under control by managing portions and minimizing food waste caused by overcooking.
- Conducted regular performance reviews of team members to identify areas for improvement and offer constructive feedback on progress made thus far.
- Assessed staffing requirements regularly to ensure proper coverage during peak periods without compromising service quality or exceeding labor cost budgets.
- Maintained detailed records of all financial transactions related to food operation expenses, allowing for accurate budgeting forecasts and cost analysis reports when needed.
- Supervised food preparation and service operations in compliance with health and safety regulations.
- Trained and mentored staff on food handling techniques and customer service best practices.
- Improved food safety standards by implementing thorough training programs and regular inspections.
- Managed regular cleaning and sanitation to keep kitchen free of debris or build-up and minimize infection risks.
Food Supervisor
Sodexo
02.2017 - 11.2023
- Supervised daily food service operations to ensure compliance with health and safety standards.
- Trained and mentored staff on food preparation techniques and customer service best practices.
- Managed inventory levels and ordered supplies to maintain optimal stock for food services.
- Developed and implemented efficient workflow processes to enhance productivity in kitchen operations.
- Conducted regular inspections of food quality and presentation to uphold brand standards.
- Resolved customer complaints promptly, ensuring satisfaction and loyalty through effective communication.
- Enhanced customer satisfaction with timely and accurate food preparation, attentive service, and proactive problem resolution.
- Streamlined kitchen operations for increased efficiency by optimizing staff schedules and task allocation.
- Mentored junior staff members to improve their skills, fostering a positive work environment that encouraged professional growth.
- Resolved customer satisfaction issues with food service to maintain establishment loyalty.
- Coordinated with marketing department to develop effective promotional strategies that generated increased interest and foot traffic to the restaurant or food service establishment.
- Reduced food waste dramatically by implementing strict inventory control measures and better communication among staff members.
- Prepared weekly schedules and assigned tasks to staff to maintain organized shift and smooth operations.
- Trained and supervised new staff to enhance customer service skills and comply with food safety standards.
- Tracked food production levels, meal counts, and supply costs.
Education
High School Diploma -
Great Onxy
Kentucky 2001
Skills
- Food safety compliance
- Inventory management
- Staff training
- Customer service excellence
- Performance evaluation
- Health and safety regulations
- Food preparation techniques
- Employee mentoring
- Waste reduction strategies
- Team leadership skills
- Food preparation
- Sanitation procedures
- Allergen awareness
- Waste reduction
Certification
Servsafe 2025
Timeline
Food Supervisor
Aramark
11.2023 - Current
Food Supervisor
Sodexo
02.2017 - 11.2023
High School Diploma -
Great Onxy