Dorcas Scott
Fairview Heights,IL
Summary
A dynamic leader and quick learner, I excel in creating welcoming environments and fostering client loyalty, as demonstrated during my tenure at Top Notch. My expertise in equipment maintenance and team collaboration has consistently enhanced operational efficiency and customer satisfaction, achieving a notable customer retention rate.
Overview
24
24
years of professional experience
Work History
Barber/Owner
Top Notch
08.2000 - Current
- Kept shop neat, professional and welcoming to guests of different backgrounds.
- Maintained a clean and hygienic work environment by regularly sanitizing tools, equipment, and workstations.
- Developed long-lasting relationships with clients, resulting in a high rate of customer retention and loyalty.
- Skilled in a wide range of cutting, styling, and grooming techniques, with a keen eye for detail and a commitment to client satisfaction.
Custodian
Arnon Cleaning Service
08.2022 - 06.2023
- Maintained cleanliness of restrooms by washing down and properly sanitizing walls, floors and toilets.
- Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
- Emptied trash cans and recycling bins to keep building clean and free of germs.
- Kept building spaces premises clean inside and outside.
- Performed daily facility checklists for cleaning floors, wiping down glass entryways and collecting trash.
- Replaced and refilled paper towel and toilet paper dispensers for users convenience.
- Collaborated with other custodial staff to complete larger projects efficiently and effectively.
Education
Barber
Belleville Barber College
Belleville, IL06-1996
High School Diploma -
Belleville East High School
Belleville, IL06-1992
Skills
- Quick learner
- Team collaboration
- Customer safety
- Verbal communication strength
- Strong leader
- Equipment maintenance
Timeline
Custodian
Arnon Cleaning Service
08.2022 - 06.2023
Barber/Owner
Top Notch
08.2000 - Current
Barber
Belleville Barber College
High School Diploma -
Belleville East High School
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