Doreen Bourguignon
Brimfield,MA
Summary
Dedicated Residential Support Specialist at Behavioral Health Network Inc. with a proven track record in enhancing resident independence through life skills training and effective crisis management. Skilled in safety awareness and CPR, I foster community engagement while ensuring compliance with HIPAA standards, promoting a secure and nurturing environment for individuals with diverse needs.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise.
Overview
14
14
years of professional experience
Work History
Residential Support Specialist
Behavioral Health Network Inc.
05.2011 - 05.2025
- Promoted a safe and comfortable living environment through regular monitoring and maintenance of residential facilities.
- Provided transportation services for residents, enabling them to attend medical appointments, social events, and other necessary engagements.
- Supported residents in achieving greater independence by teaching life skills such as cooking, cleaning, budgeting, and selfadvocacy.
- Conducted regular safety checks on living spaces to identify potential hazards or issues requiring attention from maintenance staff.
- Managed crises effectively by employing conflict resolution skills when dealing with challenging behaviors or situations involving residents.
- Administered medications as prescribed by healthcare professionals, ensuring proper dosage and adherence to medication regimens.
- Facilitated social interactions among residents by organizing group activities and outings that fostered a sense of community.
- Provided consistent support for residents with varying levels of cognitive, physical, or emotional disabilities.
- Responded to emergency situations efficiently, employing first aid and CPR skills when necessary to ensure resident safety.
Education
High School Diploma -
Chicopee Comprehensive High School
Chicopee, MASkills
- Safety awareness
- Transportation assistance
- Meal preparation
- Mental health support
- Nutrition
- CPR certified
- Confidentiality practices
- Client transportation
- Pain management
- HIPAA compliance
Timeline
Residential Support Specialist
Behavioral Health Network Inc.
05.2011 - 05.2025
High School Diploma -
Chicopee Comprehensive High School
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