Doreen Callan
Newton,NJ
Summary
Versatile professional with 11+ years of experience in managing schedules, document control, and data entry in high-pressure healthcare environments. Demonstrates strong organizational skills, attention to detail, and proficiency in Microsoft Office.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Household Coordinator
United Methodist Communities
Newton, NJ
09.2013 - Current
- Coordinated daily household operations, ensuring smooth functionality across multiple departments.
- Developed and implemented scheduling systems to optimize staff assignments and resource allocation.
- Managed inventory control processes, maintaining essential supplies for efficient household management.
- Facilitated communication between residents and staff, enhancing service delivery and resident satisfaction.
- Trained new staff on operational procedures, fostering a collaborative team environment.
- Streamlined workflow processes, improving overall efficiency in household tasks and responsibilities.
- Led initiatives to enhance quality of care through innovative program development and implementation.
- Evaluated operational performance regularly, identifying areas for improvement to maintain high standards of service.
- Increased family satisfaction with meal planning, grocery shopping, and meal preparation tailored to dietary needs and preferences.
- Boosted family communication through the establishment of weekly meetings to discuss upcoming events and address concerns.
- Maintained a healthy living environment by addressing any necessary repairs or maintenance promptly, collaborating with service providers when necessary.
- Streamlined daily routines for a productive household environment, managing schedules and coordinating activities.
- Established a clean and orderly living space by maintaining regular housekeeping tasks and organizing clutter.
- Provided staff coaching, mentoring, and consultation to enhance performance and professional development.
- Preserved patient safety by following safety protocols.
- Helped clients to maintain independence and quality of life.
- Identified needs and coordinated plans for travel and out-of-town functions.
- Developed and implemented activities to improve clients' quality of life.
- Liaised with key accounts to deliver targeted administrative household support.
- Assisted with clients or patients with daily activities by helping with bathing, grooming, dressing and meal preparation.
- Encouraged clients to take part in activities tailored to individual needs.
- Facilitated transportation to and from appointments.
- Coordinated appointments with medical professionals.
- Monitored and reported any changes in clients' physical and mental health.
- Assisted clients with physical therapy exercises.
Education
High School Diploma -
Memorial High School
West New York, NJ06.1986
Skills
- Elderly care
- Home maintenance
- Housekeeping
- Scheduling appointments
- First aid training
- Meal planning
- Bill payment
- Transportation coordination
- Nutrition
- Technology proficiency
- Vendor negotiation
- Budgeting expertise
- Home security
- Teamwork
- Customer service
- Multitasking and organization
- Customer service-focused
- Detail-oriented
- Excellent oral and written communication
- Hospitality background
- Basic maintenance
- Physically strong
- Safety protocols
- Health and safety compliance
- Equipment operation
- Product knowledge
- Infection control
- Chemical handling
- Customer-oriented
- Complex Problem-solving
- Staff training
- Inventory control
- Quality assurance
- Exceptional communicator
- FLUENT IN LANGUAGE
- Resident support
- Budget control
- Supply inventory management
- Exceptional time management
- Quality assurance controls
- English language fluency
- Able to lift number lbs
- Hardworking
- Ergonomics and safety training
- Surface disinfection
- Focused and detail-oriented
- Customer feedback management
Accomplishments
Graduated from the organization wide university with certificate . Have multiple honors and rewards within the origination
Certification
Completion of skills building and team working from United Methodist Community University .
CNA certification
Timeline
Household Coordinator
United Methodist Communities
09.2013 - Current
High School Diploma -
Memorial High School