Doreen Cox
Center Line
Summary
Dynamic Medical Laboratory Technician/Phlebotomist with extensive experience at Quest Diagnostics, excelling in specimen collection and quality control. Proven track record in enhancing laboratory procedures and ensuring regulatory compliance. Recognized for meticulous attention to detail and effective communication, significantly reducing error rates while maintaining a safe and efficient work environment.
Overview
20
20
years of professional experience
Work History
Medical Laboratory Technician/Phlebotomist
Quest Diagnostics
Auburn Hills
03.2000 - 03.2020
- Reviewed medical records for completeness and accuracy prior to analysis or testing of specimens.
- Verified patient information and collected specimens according to established protocols.
- Operated point-of-care testing equipment in a fast-paced environment, ensuring rapid response times.
- Analyzed test results for accuracy and prepared reports for physicians.
- Calibrated and performed routine maintenance to keep laboratory equipment in satisfactory condition.
- Maintained a safe working environment by following safety guidelines and regulations set forth by the organization.
- Cleaned and calibrated laboratory equipment.
- Conducted microscopic analyses of blood, urine, and tissue samples, identifying abnormal cells or indicators of disease.
- Participated in the development and validation of new laboratory tests and procedures, enhancing service offerings.
- Ordered laboratory supplies to maintain inventory stock.
- Ensured compliance with applicable regulatory standards such as CLIA.
- Performed quality control checks on test results, identifying and rectifying discrepancies.
- Assisted in the training and orientation of new staff, promoting a culture of continuous learning and improvement.
- Participated in continuing education activities such as seminars or workshops related to medical technology advancements.
- Maintained strict adherence to laboratory quality control and assurance measures, reducing error rates significantly.
- Supervised or instructed new technicians on laboratory protocols.
- Conducted comprehensive blood tests, including CBC, lipid panels, and glucose levels, ensuring accurate patient diagnoses.
- Maintained patient, specimen and tracking data using laboratory computer system.
- Recorded all test results accurately into the laboratory computer system.
- Performed routine maintenance and troubleshooting on laboratory instruments.
- Provided technical support to clinicians regarding specimen collection requirements or other pertinent issues.
Education
Associate of Applied Science - Medical Technology
Highland Park Community College
Highland Park, MI12-1979
Skills
- Specimen collection
- Point-of-care testing
- Microscopic analysis
- Quality control
- Laboratory equipment maintenance
- Regulatory compliance
- Problem solving
- Attention to detail
- Effective communication
- Test result analysis
- Laboratory safety protocols
Timeline
Medical Laboratory Technician/Phlebotomist
Quest Diagnostics
03.2000 - 03.2020
Associate of Applied Science - Medical Technology
Highland Park Community College