DOREEN JUNG

• Cleaned and detailed recon vehicles for dealership delivery standards at Dick Hannah Recon.
• Vacuumed interiors, shampooed carpets, and wiped surfaces to restore vehicle presentation.
• Washed exteriors, polished paint, and applied protective treatments using detailing tools.
• Inspected inventory vehicles for defects before release through Dick Hannah Rec..
• Shuttled vehicles through wash, detail, and inspection stages in a recon workflow.
• Removed stains, odors, and debris from customer and dealership vehicles.
• Managed detailing supplies, chemicals, and equipment to ensure efficient daily recon operations.
• Supported team members with vehicle prep and finish checks at Dick Hannah Recon.
• Removed tar spots from vehicle exteriors using special chemicals or solvents.
• Detailed engine compartments by removing grease, grime and dirt from hard-to-reach areas.
• Polished headlights and taillights to restore clarity.
• Provided information to customers regarding vehicle detailing options.
• Delivered exceptional customer service by addressing inquiries about detailing options and services.
• Cleaned and polished exterior surfaces of vehicles using wax, polishes, detergents, brushes, cloths and other materials.
• Washed interior upholstery with specialized cleaning solutions and vacuumed carpets and mats.
• Maintained detailed records of work performed on each vehicle using computerized systems.
• Stayed current on new products available for automotive detailing services.
• Adhered strictly to company policy regarding the use of hazardous chemicals.
• Performed maintenance checks on detailing equipment such as buffers and pressure washers.
• Cleaned wheels, tires, windows, doorjambs and other areas of the vehicle's exterior.
• Cleaned cars both externally and internally by hand or with automated equipment.
• Vacuumed vehicle interiors to remove loose dirt and debris.
• Enhanced vehicle appearance by waxing exterior surfaces meticulously. of vehicles, removed compound with soft cloth and buffed to a brilliant shine.
• Cleaned upholstery, rugs and other surfaces with cleaning agents to remove dirt and debris.
• Verified vehicle conditions to ensure they meet service standards. prior to service and immediately afterward to identify damages.
• Utilized special-purpose cleaners to foster lasting cleanliness of vehicles.
• Maintained cleanliness and presentation of stockroom and organized chemical racks by size, style and color for visual appeal.
• Performed preventive maintenance to maintain proper functioning of service tools and equipment.
• Polished vehicle exteriors to remove scratches and swirl marks, restoring shine.
• Employed high-pressure wash systems for pre-cleaning and final rinse-off.
• Utilized steam cleaners and vacuums for deep cleaning of carpets, upholstery, and other surfaces.
• Performed clay bar treatments to remove impurities from vehicle exteriors.
• Executed engine detailing to remove grime and improve the appearance.
• Applied waxes, sealants, and protective coatings to preserve paint and interior surfaces.

• Coordinated vehicle placement in the recon lot to ensure efficient sales and service flow.
• Relocated vehicles between detail, service, and staging areas to maintain operational efficiency.
• Checked inventory for damage, cleanliness, and readiness to enhance customer display quality.

Provided assistance to customers by escorting them while their vehicles were serviced.

•Take cars back to dealerships when done being detailed

• Managed keys, tags, and vehicle locations across the lot.
• Followed safety procedures while driving and parking company vehicles.
• Communicated with supervisors and teammates to coordinate daily lot work.
• Organized car keys and kept them secure at all times.

• Implemented training strategies and management techniques that improved team performance.
• Developed supervisory and leadership skills through collaboration with supervisor.
• Enhanced supervisory and leadership abilities by working closely with mentoring
• Served as a mentor and resource for junior staff members by offering guidance, support, and encouragement in their professional development pursuits.
• Maximized productivity through regular performance evaluations, providing constructive feedback, and setting clear expectations for staff members.
• Enhanced supervisory and leadership abilities by working closely with mentorship
• Oversaw inventory management processes, maintaining adequate stock levels while minimizing waste and associated costs.
• Implemented innovative sales strategies to drive revenue growth and surpass company goals.

• Transferred from Tomball Texas late June as a shift manager
• In my time here I have worked on focusing on getting Blazin rewards and OSAT scores up to meet expectations
• I also have been working on waste Oversaw waste management processes for CFE as well as Coordinated AVT operations for efficiency and our bar Oversaw bar COS operations for quality control
• I work with Altametrics doing schedules for servers and bartenders, inventory and truck order
• I make sure all shifts are run smoothly and efficient focusing on our labor and guest
• In less than a year here as a shift manager I have been promoted to a Service Manager to now a Kitchen Manager.

• I started off as a cook 2 years ago, transitioned to a shift manager after 8 months of being with the company
• I have done kitchen and hospitality schedules, inventory, i have worked all positions in the company, i have done truck orders, and am always open to helping the team when a situation arises
• Contributed to achieving #2 ranking for boys and girls club of America through dedicated teamwork.

• As a service manager, I ran the floor/shift and assisted partners and customers with hospitality and service
• Provided excellent customer experience by greeting customers, communicating appreciation for their business, and handling cash transactions.
• As a bagger I also communicate with the customers, offer to help unload groceries as well as a carry out to assist them loading their groceries to their car
• Greeted customers during show time, introducing them to products and providing detailed information., i greet customers and introduce them to the product I am selling, giving them feedback about the product as well as letting them know what the product is and about
• As a gas attendant my job is to provide customer service out in a gas station
• Executed daily transactions at the gas station and car wash, ensuring smooth operations. and have to know what to do whether it's dealing with the gas station or the car wash.

• Starting off as a server in 2015, then worked my way to be able to expand my work ethic I learned to go, prep and worked as a line cook
• Pursued growth opportunities to become a Certified shift leader/Manager in development.
• Opened and closed the restaurant, counted cash, tracked inventory, verified server attendance for shifts, prepared cooking line, and generated daily prep lists.
• Starting off as a server in 2015, then worked my way to be able to expand my work ethic I learned togo, prep and worked as a line cook