Doreen Martinez

• Monitored medication schedules and reported changes in condition to family members or providers.
• Prepared nutritious meals aligned with dietary restrictions and personal preferences.
• Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
• Assisted with dressing guidance, grooming, meal preparation, and medication reminders.

• Participated in ongoing training opportunities to stay current on best practices within the field of patient care.
• Assisted in meal preparation and feeding support for patients with various dietary restrictions or swallowing difficulties.
• Provided emotional support to patients during difficult moments, fostering trust and rapport.
• Observed patients under care conditions to help identify symptoms, responses to treatments and progress with goals.
• Assisted patients with bathing, grooming, dressing, and toileting while preserving dignity and comfort.

• Escalated complex issues to specialized teams while maintaining clear client communication.
• Responded to customer requests for products, services, and company information.
• Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
• Developed rapport with customers through active listening skills, leading to higher retention rates and positive feedback from clients.
• Maintained detailed records of customer interactions, ensuring proper follow-up and resolution of issues.

• 3
• Extracurricular Activities: Gymnastics, Girls Softball, Dance
• Student Council: Secretary

Certificate In: Basic Business, which included, Accounting, 1,2,3