DOREEN RIPA
Stratford,NJ
Summary
Seeking part time work as administrative assistant. Retired from federal government as Professional administrative expert with strong organizational and communication skills. Adept at managing schedules, coordinating events, handling confidential information, project management and problem-solving. Known for effective team collaboration, reliability, and adaptability in dynamic environments.
Overview
38
38
years of professional experience
Work History
Package Handler
FED EX
Barrington, New Jersey
03.2024 - Current
- Followed safety regulations to maintain safe work environment.
- Maintained a safe work environment by adhering to company policies and guidelines for proper lifting techniques.
- Sort and scan packages in a fast paced belt line working safely and efficiently for loading of customers packages on carts or pallets for drivers.
- Promptly reports to manager all issues with belt line issue and packages.
- Skills and Qualities: good physical strength, stamina, attention to detail, organizational skills/coordination, positive customer service and excellent communication skills.
Catering Delivery Driver, Food Prep
ZALLIES SHOPRITE
10.2023 - 01.2024
- Gathered catering orders from kitchen, delicatessen, bakery and seafood departments for delivery to customers. Ensured accuracy of customer’s order including special requests.
- Drove company vehicle for delivery to customers in friendly and timely fashion to ensure customer satisfaction. Maintained safe driving record.
- Collected payments upon delivery of customers order and provided receipts.
- Maintained professional appearance and upheld company image while interacting with clients during deliveries.
Food Delivery Driver, Independent Contractor
DOORDASH
03.2023 - 01.2024
- Delivered orders with personal car while complying with DoorDash customer service and food hygiene policies. Ensured customer satisfaction by contacting customers with order delays.
- Maintained a 100% completion rate with a 4.9/5 rating for customer service. Maintain safe driving record.
Executive Staff Assistant & Tax Compliance Manager
INTERNAL REVENUE SERVICE
11.1987 - 04.2022
- (ESA)Coordinated and established procedures and timelines for year-end ratings and bonuses for 9 executives & 500 managers to ensure consistent treatment for performance.
- (ESA)Established procedures and timelines for hiring of managers and staff including tracking the positions for hiring efficiencies for improvement opportunities.
- (ESA)Served as liaison between area executives, staff members and Executive Director working remotely.
- (ESA)Prioritized competing demands while maintaining a professional demeanor during stressful situations.
- (ESA)Ensured compliance with organizational policies and procedures in daily operations.
- (ESA)Maintained a high level of confidentiality with sensitive information
- (TCM)Led a group of tax compliance officers in 3 different NJ offices with responsibility for determining federal tax liability after examination of a taxpayer's 1040 return.
- (TCM)Utilized leadership and management techniques for assigning, directing and reviewing work of subordinate employees and work operations for individual federal tax examinations.
Education
Accounting Courses
Camden County College
Skills
- Self-Starter, Independent Worker
- Excellent Communication Skills
- Time Management Skills
- Willingness to Learn
- Problem Solver
- Data Verification
- Heavy lifting
- Team collaboration
Accomplishments
- Documented and resolved low staffing in several federal buildings and recommended/completed realignments which led to reduction of manager's number of buildings with employees.
Timeline
Package Handler
FED EX
03.2024 - Current
Catering Delivery Driver, Food Prep
ZALLIES SHOPRITE
10.2023 - 01.2024
Food Delivery Driver, Independent Contractor
DOORDASH
03.2023 - 01.2024
Executive Staff Assistant & Tax Compliance Manager
INTERNAL REVENUE SERVICE
11.1987 - 04.2022
Accounting Courses
Camden County College
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