- Advocacy Campaigns
- Volunteering
- Gym Workouts
- Watching Movies and TV Shows
- Road Trips
- Adventure Travel
- Art & Music Appreciation
- Spiritual/Religious Involvement
- Political Activist
Doreen Shane
Stoneham,MA
Summary
Experienced in providing peer support and supervision and fostering recovery in mental health settings. Strong background in knowledge sharing while fostering peer specialist growth. Ability to connect with individuals to promote resilience and personal growth effectively. Proven skills in active listening and empathetic communication. Able to create a supportive environment for those in need. Experience in coordinating events to support organizational programs and initiatives within the community.
Overview
40
40
years of professional experience
1
1
Certification
Work History
Certified Peer Specialist in Various Capacities
Eliot Community Human Services, Inc.
01.2017 - Current
- Effective peer support utilizing Intentional Peer Support model
- Introduce persons served on their path to recovery utilizing recovery concepts, Individual Action Plans & treatment notes
- Provide training on recovery concepts to staff and peers
- Conduct 1:1 Peer support and advocacy
- Ensure people are treated with dignity and respect
- Exemplify peer support and recovery model
- Lead Peer-to-Peer, Women’s, and Hearing Voices Groups
- Represent the Northeast Recovery Learning Community and the Northeast Independent Living Program (NILP) positively within the community & conducted outreach
- Worked with all levels of the organization including senior level executives
- Coordinated events aimed at reducing stigma surrounding mental health issues within the community.
- Mentored new Peer Specialists entering the field, sharing valuable knowledge gained from experience.
- Empowered clients by teaching them coping strategies and self-help techniques.
- Served as an advocate for clients during meetings and treatment planning sessions, ensuring their voices were heard and needs addressed.
- Collaborated with interdisciplinary teams to ensure comprehensive care for each client..
- Provided crisis intervention services when needed, deescalating situations and connecting clients with necessary resources.
- Assisted clients in identifying personal strengths and setting realistic goals for their recovery journey.
- Participated in ongoing training opportunities to enhance professional skills and stay current on best practices in the field of peer support.
- Developed rapport with diverse clients through active listening, empathy, and genuine connection.
- Enhanced client recovery by providing personalized support and sharing lived experiences.
- Implemented creative coping strategies tailored to individual client needs that promoted resilience during challenging times.
Hub Outreach Coordinator
Northeast Independent Living (NERLC)
01.2012 - 01.2017
- Various points of interest and community involvement in health and human services volunteer work and political activism
- Developed partnerships with relevant stakeholders, strengthening the organization''s presence in the community.
- Empowered team members to take ownership of their roles in outreach activities, promoting a sense of responsibility and commitment to the organization''s mission.
- Developed network relationships with industry professionals to enhance community awareness and promote services.
- Streamlined communication processes within the organization, improving information flow among team members involved in outreach activities.
- Facilitated strong relationships with community members by attending local events, serving as a liaison between the organization and its constituents.
- Key initiative for improvements leading to the next evolution of democracy
- Key initiative for analyzing, reviewing, and recommending improvements in the treatment of people with the healthcare industry
Director of Information Services / Vice President
EMD Chemicals, Inc. / Stocker Yale, Inc. / CPI
09.1985 - 08.2003
- Led and Directed IS/IT Steering/PMT/user Committees, and Cross-Functional Teams on process improvement, prioritization, and resource allocation in accordance with short-term and long-term corporate objectives
- Led implementation continuous process improvement initiatives in administration, support, and led installation and upgrade of 20+ peripheral software packages for business processes
- Conceptualized, Launched, and Managed, Participated in, and led multiple IT projects by aligning internal, cross-departmental, cross-functional empowered team resources, and developing partnerships with key IT suppliers and consultants
- Managed LAN/WAN, telecommunications and telephony, Hardware and Software including MACPAC, MSM Sales Force Automation, company-wide
- Supervised and Trained diverse groups of individuals at all levels through major cultural and process change initiatives
- Excelled at leadership and exercised good judgment, flexibility, creativity and sensitivity in response to changing situations and needs.
- Developed strong relationships with stakeholders across various departments to understand their unique IT needs and deliver tailored solutions accordingly.
- Championed innovative technologies that increased productivity levels throughout the organization while maintaining optimal security standards.
- Managed a team of IT professionals, providing leadership, guidance, and professional development opportunities.
- Led cross-functional teams on high-priority projects to achieve organizational goals within tight deadlines.
- Oversaw the successful migration of legacy systems to modern platforms, improving system performance and reliability.
- Collaborated with executive leadership to develop forward-thinking technology strategies aligned with long-term organizational objectives.
- Represented organization at industry conferences and events.
- Established and maintained strong relationships with customers, vendors and strategic partners.
- Cultivated company-wide culture of innovation and collaboration.
- Oversaw business-wide changes to modernize procedures and organization.
Education
MSCIS - Information Services and Technology
Bentley Graduate School of Business
Waltham, MA11-1997
BSBA - Management
Merrimack College
Andover, MA05-1994
Skills
- Recovery concepts & Individual Action Plans
- Peer support / Management / Training
- Crisis intervention
- Community outreach
- Group facilitation
- Documentation management
- Client advocacy
- Project management
- Empowerment strategies
- Relapse prevention
- Multicultural competence
- Recovery planning
Accomplishments
- President’s Award for Administrative Improvements
- Presidential Scholar
Affiliations
- National Association of Mental Illness
- NILP/Northeast Recovery Learning Community
- Wildflower Alliance
- Intentional Peer Support
Certification
CPS, VPS, COAPS, Hearing Voices Facilitator, IPS & IPS Organizational Trainer, WHAM, WRAP Online, Domestic Violence Advocacy
Interests
Timeline
Certified Peer Specialist in Various Capacities
Eliot Community Human Services, Inc.
01.2017 - Current
Hub Outreach Coordinator
Northeast Independent Living (NERLC)
01.2012 - 01.2017
Director of Information Services / Vice President
EMD Chemicals, Inc. / Stocker Yale, Inc. / CPI
09.1985 - 08.2003
MSCIS - Information Services and Technology
Bentley Graduate School of Business
BSBA - Management
Merrimack College
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