Dorene Aguilera
Hemet,CA
Summary
Proven achiever with a strong work ethic and advanced interpersonal skills, demonstrated at Ulta Cosmetics through significant team contributions and client satisfaction enhancement. Expert in customer service and multitasking, with a knack for maintaining high-quality standards and optimizing efficiency. Achieved notable cost savings and fostered long-term client partnerships, underscoring a dedicated team player ethos.
Overview
3
3
years of professional experience
Work History
Tasker
Ulta Cosmetics
01.2025 - Current
- Assisted in the recruitment process, identifying top candidates who contributed significantly to the team''s success.
- Implemented cost-saving measures while maintaining quality standards for optimal profitability.
- Provided excellent customer service, addressing concerns promptly and professionally for a high retention rate.
- Negotiated contracts with vendors, securing cost-effective services without compromising quality.
- Managed multiple projects simultaneously, ensuring timely completion and high-quality results.
- Utilized data-driven insights to optimize work processes for improved efficiency and success rates.
- Developed strong relationships with clients to ensure repeat business and long-term partnerships.
- Enhanced client satisfaction through consistent communication and timely updates on project progress.
CSA
Lowes Home Improvment
03.2022 - 01.2025
- Enhanced customer satisfaction by promptly addressing inquiries and resolving issues.
- Built strong relationships with customers by consistently delivering outstanding service and follow-up support.
- Increased sales through effective product recommendations and upselling techniques.
- Assisted in inventory management, ensuring accurate stock levels and timely replenishment of merchandise.
- Provided exceptional service to customers by actively listening to their needs and offering personalized solutions.
- Balanced multiple priorities during peak times while maintaining composure under pressure situations.
- Maintained a clean and organized store environment for optimal customer experience.
- Connected with customers by listening to concerns and answering questions.
- Handled cash transactions accurately while adhering to company security protocols for loss prevention measures.
- Answered customer questions about product availability and shipment times.
- Created and maintained detailed database to develop promotional sales.
Waitress
El Patron
11.2022 - 04.2023
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
- Maintained clean and welcoming dining environment, ensuring a positive guest experience.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
Education
Cardiac Sonography - Medical
High Desert
Temecula, CAMedical Administration - Medical Administration
Msjc
Hemet, CA08.2023
Diploma - General Ed
Hemet High
Hemet, CA08.2022
Skills
- Strong work ethic
- Customer service
- Time management
- Attention to detail
- Multitasking and organization
- Dedicated team player
- Valid Driver's license
- Advanced interpersonal skills
- Guest relations
Languages
Spanish
Professional Working
Timeline
Tasker
Ulta Cosmetics
01.2025 - Current
Waitress
El Patron
11.2022 - 04.2023
CSA
Lowes Home Improvment
03.2022 - 01.2025
Cardiac Sonography - Medical
High Desert
Medical Administration - Medical Administration
Msjc
Diploma - General Ed
Hemet High
Similar Profiles
Sofia GarciaSofia Garcia
Cashier at Ulta CosmeticsCashier at Ulta Cosmetics
Katelyn WhitneyKatelyn Whitney
ULTA Beauty at Ulta CosmeticsULTA Beauty at Ulta Cosmetics
Melanie ElliottMelanie Elliott
Sales Associate at Ulta CosmeticsSales Associate at Ulta Cosmetics