Doretha SmithJenkins
Sussex,WI
Summary
Finance and operations professional with experience in SBA trading, ledger reconciliation, and financial reporting. Uses Excel, SQL, and process controls to support 98.57% trade accuracy, prepare statements and reports, and respond to client, auditor, and regulatory inquiries.
Overview
1
1
Certification
20
20
years of professional experience
Work History
Transfer Agent Accountant II
US Bank
Milwaukee, Wisconsin
05.2025 - Current
- Prepared financial statements and reports for internal and external stakeholders.
- Maintained and reconciled general ledger and subsidiary ledger accounts.
- Supported development and upkeep of automated accounting systems and controls to improve operational efficiency.
- Maintained accounting controls across various functions to support compliance and accuracy.
- Responded to inquiries on accounting policies, procedures, and issues from management, external auditors, and regulatory authorities.
- Prepared and developed reports for management and regulatory authorities.
SBA Analyst
Argent Institutional Trust Company (TMI Trust Company)
Milwaukee
03.2018 - Current
- Lead secondary market SBA loan trading operations, maintaining 98.57% accuracy in trade processing while managing complex margin sheets and pool formations
- Facilitate SBA loan trading with 98.57% accuracy, meeting multiple daily deadlines
- Implement data-driven solutions for trade monitoring and FTA correspondence, optimizing workflow processes and reducing response times
- Streamlined client communications through precise trade documentation and same-day summaries, enhancing clarity and responsiveness
- Responded to client inquiries on Repo transactions, ensuring timely and accurate communication that upheld client relationships
- Resolved client inquiries regarding Repo transactions with rapid response times, strengthening client satisfaction and trust
Finance Manager
Human Development Center
Milwaukee
10.2014 - 02.2018
- Led financial operations and compliance for non-profit organization, implementing strategic cost-control measures while ensuring adherence to regulatory standards and audit requirements
- Optimized financial operations through strategic analysis and implementation of cost-reduction initiatives, driving sustainable organizational growth
- Redesigned financial monitoring systems, improving accuracy and efficiency in statement preparation and regulatory compliance reporting
- Developed comprehensive financial analysis frameworks while maintaining strict compliance with non-profit regulations and audit requirements
- Reconciled bank accounts and compiled monthly binders for auditor(s), streamlined financial reporting processes and implemented cost-control measures, enhancing operational efficiency and improving budget management
Mutual Fund Fee Specialist
BMO Harris Bank
Milwaukee
07.2010 - 03.2015
- Streamlined commission fee allocation processes across trust accounts while maintaining ledger accuracy, generating detailed reports for stakeholders and ensuring compliance standards
- Partnered with external clients and internal teams to streamline commission fee allocation processes, ensuring accurate financial tracking
- Resolved complex fee inquiries, building strong client relationships while coordinating with administrators for accurate fund distributions
- Addressed inquiries from clients and administrators, managed trust account commission distributions, and maintained precise general ledger reconciliation for accurate financial tracking and reporting
Mutual Fund Trader
BMO Harris Bank
Milwaukee
11.2006 - 07.2010
- Orchestrated mutual fund trading operations across multiple trust accounts, implementing systematic settlement procedures and maintaining documentation
- Managed complex trading operations for multiple trust accounts, ensuring accurate settlement and reconciliation while documenting mutual fund actions
- Developed robust client relationships and streamlined trade execution processes, leading to enhanced operational efficiency and improved account management
- Coordinated with brokers and administrators to facilitate seamless trading operations and support client inquiries
- Built strong broker and client relationships, enhancing trust and collaboration
Education
Bachelor of Business Administration - Finance
Jackson State University
Skills
- Excel, Microsoft Office, SQL, Pivot Tables, VLOOKUPs, Financial Analysis, Trade Processing, Client Relations, Reporting
- Transfer processing
- Regulatory compliance
- Account reconciliation
- Shareholder recordkeeping
Certification
- DATA ANALYTICS/BIG DATA CERTIFICATE, Purdue University, 2022-09 - 2023-08
- ADVANCED SQL AND TABLEAU, Break Into Tech, 2024-03 - 2024-08
Timeline
Transfer Agent Accountant II
US Bank
05.2025 - Current
SBA Analyst
Argent Institutional Trust Company (TMI Trust Company)
03.2018 - Current
Finance Manager
Human Development Center
10.2014 - 02.2018
Mutual Fund Fee Specialist
BMO Harris Bank
07.2010 - 03.2015
Mutual Fund Trader
BMO Harris Bank
11.2006 - 07.2010
Bachelor of Business Administration - Finance
Jackson State University