DORETTA CATCHINGS
Detroit,USA
Summary
Results-driven, versatile professional with dedication to quickly adapting to new challenges. Strong problem-solving abilities and proven track record of fostering strong relationships with clients and team members. Focused on supporting team success and achieving positive results, continuous learning and professional development.
Overview
29
29
years of professional experience
Work History
Management Professional - Logistics & Materials
Great Lakes Water Authority
Detroit, Michigan
01.2016 - Current
- Manage, train, and lead performance reviews to improve overall productivity and accountability of 10+ team members.
- Oversee warehouse operations to ensure multi-million dollars of inventory is in data systems and accurately placed in designated locations.
- Streamline routine responsibilities to maximize productivity and accuracy.
- Address customer requests and inquiries to enhance satisfaction levels.
- Collaborate closely with team members proposing solutions to increase effectiveness, achieve project objectives, and meet deadlines.
- Work with cross-functional teams to achieve goals.
- Manage Logistics & Materials service contracts for Metro Welding, Cintas, and UPS ensuring timely delivery and effective service performance.
- Identify problems, resolve issues efficiently and effectively.
- Actively participate in self-directed webinars, learning guides to improve leadership abilities and communication.
- Regularly lead activities in monthly meetings with team-building initiatives for a 25-person team, boosting morale and engagement.
- Directed warehouse startup and opening, including team hiring and development, applying operational knowledge, implementing inventory set-up and controls, and establishing strong collaborative relationships across departments.
Governmental Analyst
City of Detroit Water & Sewerage
Detroit, Michigan
06.2005 - 12.2015
- Provided internal and external training and presentations on updates, processes, and procedures to support smooth transitions during changes in work environment and asset management systems.
- Processed and monitored procurement of over 2 million dollars weekly for chemicals supplied to water system using report analysis.
- Managed chemicals, goods and services by approving stock requests, creating requisitions, coordinating with Purchasing to ensure efficient process flow.
- Identified customer needs, verified service satisfaction, and authorized payments efficiently.
- Performed weekly physical inventory audits for more than 5 warehouses with expectation of 100% accuracy in stock and preventing discrepancies.
- Collaborated with Purchasing and Accounting to resolve issues impacting timely delivery of goods, services and payments.
- Assisted in preparing analytical and statistical reports for Board, City Council and public presentations.
- Reviewed, approved or denied contract RFQs up to $1M, analyzing products, market trends, and end-user insights for Water Board of Commissions.
Governmental Analyst
City of Detroit Budget Department
Detroit, Michigan
03.2005 - 06.2005
- Monitored departmental expenditures to ensure compliance with budget.
- Reviewed payroll, accounts payable/receivable and bank statements for accuracy.
- Conducted random audits of reimbursement requests to ensure compliance with City procedures.
- Maintained positive working relationships with staff and management while monitoring budgets.
Governmental Analyst
City of Detroit Municipal Parking
Detroit, Michigan
07.2000 - 01.2005
- Represented the department in administrative hearings, collaborating with magistrates to negotiate fair settlement agreements for individuals with tickets.
- Collaborated with departmental staff to formulate procedures for organizational improvement efforts using statistical reporting.
- Evaluated customer feedback data, generated reports and conducted follow-up investigations into citizen complaints to resolve parking regulations and payment concerns with a customer-focused approach.
- Supported and contributed to in-house seminars and workshops aimed at enhancing skills for supervisors and parking enforcement staff.
- Monitored City vehicle auctions for booted and towed vehicles, ensuring financial accuracy, compliance, and integrity of all transactions.
- Attended professional seminars focused on troubleshooting, problem-solving, workflow efficiency, and effective communication with staff, magistrates and the public.
Governmental Analyst
City of Detroit Human Rights
Detroit, Michigan
06.1998 - 07.2000
- Evaluated documents and proposals from potential vendors for City contracts.
- Conducted site visits to ensure compliance, used statistical data, documented violations and recommendations for certifications including Motor City and Greektown Casinos.
- Collaborated with tri-county communities to improve municipal services, and encouraged support for diversity in employing women, small-based business owners and local citizens.
- Facilitated presentations and trained civic and professional groups on best practices to enhance partnerships and joint ventures.
Budget Analyst
Lear Corporation
Troy, Michigan
08.1997 - 05.1998
- Analyzed expenditures and data trends to prepare departmental budgets.
- Led budget preparation efforts by providing guidance and instructions for quarterly, mid-year and year-end fiscal processes.
- Utilized problem-solving and analytical skills to evaluate budget requests from departments and submitted informed recommendations for outcomes.
- Conducted random warehouse audits to ensure compliance.
- Audited accounts payable and receivable for accuracy by reconciling with bank statements documenting discrepancies.
Education
Bachelor of Arts - Economics, With Concentration in Business Finance
Wayne State University
Detroit, MIEngineering Arts
Michigan State University
Lansing, MISkills
- Training & Development
- Procurement management
- Problem resolution
- Data reporting
- Effective communication
- Inventory control
- Customer service
- Friendly, positive attitude
- Analytical
Timeline
Management Professional - Logistics & Materials
Great Lakes Water Authority
01.2016 - Current
Governmental Analyst
City of Detroit Water & Sewerage
06.2005 - 12.2015
Governmental Analyst
City of Detroit Budget Department
03.2005 - 06.2005
Governmental Analyst
City of Detroit Municipal Parking
07.2000 - 01.2005
Governmental Analyst
City of Detroit Human Rights
06.1998 - 07.2000
Budget Analyst
Lear Corporation
08.1997 - 05.1998
Bachelor of Arts - Economics, With Concentration in Business Finance
Wayne State University
Engineering Arts
Michigan State University