Dorian Bell
Portland,OR
Summary
Dynamic sales professional with a proven track record at Franz Family Bakery, excelling in customer relations and upselling techniques. Adept at building strong relationships, I consistently increased sales revenue by targeting high-potential accounts. My strong interpersonal communication skills and product knowledge drive exceptional client satisfaction and loyalty.
Overview
29
29
years of professional experience
Work History
Sales Representative/ Merchandiser Manager
Franz Family Bakery
04.1997 - 11.2014
- Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
- Generated additional sales opportunities with upselling and cross-selling techniques.
- Expanded customer base through cold calling, networking, and relationship building.
- Increased sales revenue by identifying and targeting high-potential accounts.
Sales Representative
Wonder Bread/hostess Cake
06.1989 - 04.1997
- Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
- Generated additional sales opportunities with upselling and cross-selling techniques.
- Expanded customer base through cold calling, networking, and relationship building.
- Increased sales revenue by identifying and targeting high-potential accounts.
Grocery Store Cashier
Safeway
02.1986 - 06.1989
- Processed various forms of payment securely, including cash, credit cards, checks, gift cards, and coupons; ensuring accuracy in all transactions.
- Resolved customer complaints professionally, demonstrating empathy and understanding to strengthen customer loyalty.
- Reduced wait times for customers with quick and accurate cash handling, resulting in higher customer retention rates.
Education
High School Diploma -
Cleveland High School
Portland, OR06-1985
Skills
- Customer service
- Customer relations
- Customer relationship building
- Interpersonal communication skills
- Relationship building
- Product and service knowledge
- Sales presentations
Accomplishments
- Achieved [Result] through effectively helping with [Task].
Merchandise Manager of the year.
won merchandise manager of the year 2005. for going out on the market to get more displays of our products and merchandise them very neatly. Also my volunteering to Community Outreach,St jude Baptist Curch, Portland or 503-289-7434 feed/clothed the homeless, 2007-2009.
merchandise manager of the year
won the award for the year 2005, for going on the market and getting extra displays for our products and making it look nice and neat.
Timeline
Sales Representative/ Merchandiser Manager
Franz Family Bakery
04.1997 - 11.2014
Sales Representative
Wonder Bread/hostess Cake
06.1989 - 04.1997
Grocery Store Cashier
Safeway
02.1986 - 06.1989
High School Diploma -
Cleveland High School
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