Dorian Cole
Huntsville,AL
Summary
Motivated college sophomore with excellent communication and organizational skills. Eager to acquire practical experience in a dynamic environment. Seeking opportunities to further develop passion for computer-related sciences while honing technical skills and fundamental knowledge. Committed to thriving in a challenging setting and contributing to team success.
Overview
4
4
years of professional experience
Work History
Product Flow Specialist
Best Buy
12.2023 - 08.2024
- Ensured accurate order fulfillment by diligently cross-checking pick lists against packed items for consistency
- Contributed to achieving team goals with consistent punctuality, reliability, and adherence to established performance standards.
- Achieved timely dispatch of orders using effective time management strategies during picking process.
- Managed incoming shipments effectively by inspecting goods for quality control purposes before storing them appropriately.
- Improved customer satisfaction rates through proactive problem-solving and efficient complaint resolution.
- Followed all company policies and procedures to deliver quality work.
Front Service Clerk
Publix
08.2020 - 08.2023
- Enhanced customer satisfaction by providing efficient and friendly front-end services.
- Assisted customers with locating desired products within store, enhancing their overall shopping experience.
- Exceeded customer expectations with attentive service while managing multiple tasks simultaneously during busy periods.
- Supported team members during peak hours, ensuring smooth and timely customer service operations.
- Trained new associates on various job duties.
- Received recognition on serval occasions for providing exceptional customer service.
- Delivered assistance and service by carrying packages and bags while securing customer purchases in vehicles.
Education
Bachelor of Science - Information Systems & Cybersecurity
University of Alabama in Huntsville
Huntsville, AL12-2027
No Degree - Computer Science
University of Alabama in Huntsville
Huntsville, AL10-2024
High School Diploma -
Madison County Career Technical Center
Huntsville, AL05.2023
High School Diploma -
Buckhorn High "Blue Ribbon School of Excellence"
Huntsville, AL05.2023
Skills
- Dependable
- Adaptable
- Advanced communication
- Critical Thinking
- Technical communication
- Self-Motivated
- Analytical Thinking
- Expert problem solving
LANGUAGES
English
Native or Bilingual
Python
Limited Working
C++
Elementary
Accomplishments
- Led my team through multiple of the Air Force Association's CyberPatriot National Youth Cyber Defense Competitions.
- Received an Information Technology Specialist Certification in Cybersecurity.
- Completed NASA/STEM Summer Bridge Program at Drake State Technical College.
Timeline
Product Flow Specialist
Best Buy
12.2023 - 08.2024
Front Service Clerk
Publix
08.2020 - 08.2023
Bachelor of Science - Information Systems & Cybersecurity
University of Alabama in Huntsville
No Degree - Computer Science
University of Alabama in Huntsville
High School Diploma -
Madison County Career Technical Center
High School Diploma -
Buckhorn High "Blue Ribbon School of Excellence"
Similar Profiles
Eric MendozaEric Mendoza
Sales Advisor at Best BuySales Advisor at Best Buy
Mahogany KellyMahogany Kelly
Customer Relations and Sales Specialist at Best BuyCustomer Relations and Sales Specialist at Best Buy
Bryston QuallsBryston Qualls
Shift Leader at Best BuyShift Leader at Best Buy