Reliable and detail-oriented candidate proficient in customer service and teamwork. Eager to leverage strong time management and problem-solving abilities to support organizational goals and enhance customer experiences.
Work History
Trinity Funeral Home
1 Year 7 Months
Customer Service Represenative | 01.2025 - Current
Coordinated scheduling, organized documents, and maintained accurate records to support operational efficiency.
Handled phone calls and communicated professionally with customers and community members to enhance service experience.
Assisted with basic customer questions and resolved concerns in a professional manner.
Addressed customer inquiries and resolved concerns professionally to ensure client satisfaction.
Demonstrated reliability, punctuality, confidentiality, and strong organizational skills.
Entered information into computer systems and maintained organized electronic files.
Used Microsoft Word, email, and internet-based applications to complete daily tasks.