Professional Summary
Overview
Work History
Education
Skills
Timeline

Dorian Daniels

Customer Service Represenative
Miami Gardens,FL
2
years of professional experience

Reliable and detail-oriented candidate proficient in customer service and teamwork. Eager to leverage strong time management and problem-solving abilities to support organizational goals and enhance customer experiences.

Work History

Trinity Funeral Home

1 Year 7 Months
Customer Service Represenative | 01.2025 - Current
  • Coordinated scheduling, organized documents, and maintained accurate records to support operational efficiency.
  • Handled phone calls and communicated professionally with customers and community members to enhance service experience.
  • Assisted with basic customer questions and resolved concerns in a professional manner.
  • Addressed customer inquiries and resolved concerns professionally to ensure client satisfaction.
  • Demonstrated reliability, punctuality, confidentiality, and strong organizational skills.
  • Entered information into computer systems and maintained organized electronic files.
  • Used Microsoft Word, email, and internet-based applications to complete daily tasks.

Education

High School Diploma

Jam Preparatory Academy | Miami, FL | 05-2025

Bachelor of Science - Criminal Justice

Broward College | Fort Lauderdale, FL | 05-2029

Skills

Customer service
Problem-solving
Attention to detail
Time management
Multitasking
Flexible and adaptable
Dependable
Team collaboration
Positive attitude
Friendly
positive attitude

Timeline

Trinity Funeral Home

Customer Service Represenative
01.2025 - CurrentRead More

Broward College

Bachelor of Science from Criminal Justice
Read More

Jam Preparatory Academy

High School Diploma
Read More
Dorian Daniels