Priscilla Villarreal
San Antonio,Texas
Summary
Meticulous Funeral Assistant skilled in providing informative and personable service to funeral attendees. Well-versed in coordinating funeral services, visitations and cremation services with strong background demonstrated over 3 years of experience in related roles. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Empathetic with family's ,assisting in planning and execution of funeral services, Accommodating and efficient professional committed to cultivating comfortable environment for families by providing superior care with personal touch.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Funeral Home Associate
Porter Loring Mortuary
04.2022 - 04.2024
- Worked varied hours to meet seasonal and business needs.
- Greeted customers and offered assistance for increased customer satisfaction.
- Prioritized tasks to meet tight deadlines, pitching in to assist others with project duties.
- Increased customer satisfaction by resolving complex issues and providing exceptional service at all times.
- Managed customer relations through communication and helpful interactions.
- helped set up service room before rosary's and visitation
- assisted as the pallbearer person place boutonnieres and gave instructions on how to carry casket
- family person assisted at church placing pal on casket walking casket out and into the couch
- driving limo an family's to and from funeral home or homes or church
- flower person
- assisting family's to seats at church or chapel in funeral home helping with family request or concerns
- cremation and placing in urns assisting in witness service
Nursing Assistant
Hospice
01.2013 - 03.2019
- Helped patients effectively manage routine bathing, grooming, and other hygiene needs.
- Improved patient satisfaction by providing compassionate assistance with daily activities, such as bathing, dressing, and feeding.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Increased patient engagement by providing emotional support, companionship, and encouragement during challenging times.
Education
No Degree - Funeral Service And Mortuary Science
San Antonio College
San Antonio, TX2024
Certification - Nursing Assistance
Quest College
San Antonio, TX05.2009
High School Diploma -
O.W Holmes High School
6500 Ingram Rd, San Antonio Tx ,7823805.2005
Skills
- Workplace Safety
- Customer interaction
- Customer Service
- Complex Problem-Solving
- Relationship Building
- passed funeral Law state exam
- New Hire Training
- Friendly and Helpful
- Honest and Dependable
- Product Knowledge
- OSHA certified
- Cremation Operator Certification
Certification
- NFSD Certified Cremation Operator - 3 years
- OSAH certification
- passed Mortuary State Law exam
Timeline
Funeral Home Associate
Porter Loring Mortuary
04.2022 - 04.2024
Nursing Assistant
Hospice
01.2013 - 03.2019
No Degree - Funeral Service And Mortuary Science
San Antonio College
Certification - Nursing Assistance
Quest College
High School Diploma -
O.W Holmes High School
- NFSD Certified Cremation Operator - 3 years
- OSAH certification
- passed Mortuary State Law exam
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