Dorian Hernandez
Rohnert Park,CA
Summary
Insightful Manager with experience directing and improving operations through effective employee motivational strategies and strong policy enforcement. Proficient in best practices, market trends and regulatory requirements of industry operations. Talented leader with analytical approach to business planning and day-to-day problem-solving.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Sky Bar VIP Bartender
Graton Resort & Casino
2022.08 - Current
- Engaging in friendly conversation and memorizing drink orders to promote loyalty.
- Maintained impeccably clean, attractive and well-stocked bar.
- Upheld strict regulations for safe alcohol service and food safety.
- Served high customer volumes during special events, nights, and weekends.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
Security Officer
Graton Resort & Casino
2021.11 - 2022.08
- Conducted regular patrols of key areas to spot and control security concerns.
- Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences.
- Checked and verified photo identification prior to granting facility access.
- Remained calm, assertive, and mindful to think critically and problem solve during stressful situations.
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
Manager
Chevron
2016.01 - 2021.01
- Accomplished multiple tasks within established timeframes.
- Onboarded new employees with training and new hire documentation.
- Improved safety procedures to create safe working conditions for workers.
- Improved marketing to attract new customers and promote business.
- Stayed up to date with all safety and compliance procedures.
Education
No Degree - Administration of Justice
Santa Rosa Junior College
Santa Rosa, CAHigh School Diploma -
Rancho Cotate High School
Rohnert Park, CA08.2011
Skills
- VIP Experiences
- Inventory Management
- Business Operations
- Bar Operations and Logistics
- Private Events and Catering
- Servsafe Certified
- Crowd Control and Security
- Cash Handling and Management
- Fluent in Spanish and English
Accomplishments
Compleated multiple courses of Land Mark Leadership.
Certification
- Responsible Beverage Service training
- Food Handler's
Languages
Spanish
Native or Bilingual
Timeline
Sky Bar VIP Bartender
Graton Resort & Casino
2022.08 - Current
Security Officer
Graton Resort & Casino
2021.11 - 2022.08
Manager
Chevron
2016.01 - 2021.01
No Degree - Administration of Justice
Santa Rosa Junior College
High School Diploma -
Rancho Cotate High School
- Responsible Beverage Service training
- Food Handler's
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