Taylor Martin
Plantation,FL
Summary
Highly capable bartender passionate about serving customers well while exceeding customer expectations and maintaining poise and sense of humor in demanding environments. Strong history of exceptional service in hospitality establishments.
Overview
6
6
years of professional experience
Work History
Pool Bartender/Manager
Atlantic Hotel & Spa
01.2019 - 03.2020
- Set up bar for operation, obtained cash bank and stocked service bar
- Upsold menu items to customers, driving up per sale revenues and maximizing profits
- Managed accurate register and produced daily sales reports backing up inventory usage numbers
- Assisted servers with specialty drinks orders by preparing on-demand items without delay
- Kept accurate inventories and notified management of ordering needs for liquor, beer, wine and bar supplies
- Maintained relationships with restaurant vendors to facilitate effective inventory management and implement cost controls.
- Cultivated strong relationships with repeat customers, engaging in friendly conversation and memorizing drink orders to promote loyalty.
- Regularly cleaned and sanitized bar area, beer lockers, refrigeration and storage areas.
Bartender
Tootsie's Cabaret
06.2017 - 01.2019
- Took customer orders and capitalized on opportunities to sell special beverage and food options
- Checked ID cards and verified bar guests were of legal age
- Consulted with managers to organize special events and promotions such as UFC fight nights to bring in new customers.
- Served high customer volumes during special events, nights, and weekends.
Server
Hooters Hard Rock
12.2016 - 01.2017
- Cleaned outdoor eating area and indoor dining room by wiping tables, placing trash in receptacles and restocking napkin dispensers
- Worked with POS system to place orders, manage bills and handle complimentary items for dissatisfied customers
- Collected credit card, cash and gift certificate payments from customers and made proper change for cash transactions.
Bartender/Bottle Service Waitress
Himmarshee Public House
01.2014 - 01.2016
- Maintained updated knowledge of drink menu items, promotions, specials and liquor and beer brands and used persuasive selling techniques to maximize sales
- Applied excellent organizational and multitasking abilities to handle simultaneous customer, team and business needs while avoiding unnecessary delays or errors
- Supervised dining table set-up to prepare for diversity of event types, following strict service standards.
Education
Associate of Arts - Sales And Marketing Education
Broward College
Fort Lauderdale, FL09.2018
Skills
- Cordial and pleasant demeanor
- Social media knowledge
- Maintain loyal client base
- Computer-literate
- Responsible alcohol service
- Creative mixology
- Cash handling
- Menu memorization
- Hospitality service expertise
- VIP Experiences
- Business Operations
- Customer Satisfaction
Timeline
Pool Bartender/Manager
Atlantic Hotel & Spa
01.2019 - 03.2020
Bartender
Tootsie's Cabaret
06.2017 - 01.2019
Server
Hooters Hard Rock
12.2016 - 01.2017
Bartender/Bottle Service Waitress
Himmarshee Public House
01.2014 - 01.2016
Associate of Arts - Sales And Marketing Education
Broward College
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