Dorian LC Smith
Concord,US
Summary
Lead Mover coordinating 20+ residential and commercial relocations per week, supervising movers, and keeping crews aligned on loading, unloading, and route planning. Strengthens client satisfaction through prompt issue resolution, careful item handling, and clear communication during complex moves. Trains new staff on safety protocols and equipment use while improving packing, unpacking, and team productivity.
Overview
6
6
years of professional experience
Work History
Lead Mover
Two Men and a Truck
Concord
02.2023 - 07.2026
- Coordinated residential and commercial moves, balancing route planning and time management to keep crews on schedule.
- Trained new movers on safety protocols, equipment handling, and load securing to support consistent field performance.
- Conducted inventory checks on equipment and supplies to maintain accurate job readiness and reduce missing items.
- Resolved customer questions and relocation concerns promptly, maintaining professionalism throughout the moving process.
- Improved packing and unpacking accuracy through process changes that reduced errors and kept shipments organized.
- Mentored junior movers on best practices and industry standards while fostering a supportive, communicative team environment.
- Loaded and unloaded trucks with customer possessions or merchandise weighing up to 1,200–3,000 lbs. while moving items carefully through narrow spaces.
File Clerk
Port of Oakland
Oakland, CA
08.2021 - 11.2022
- Maintained accurate intake and outgoing logs for files and materials, checking records for discrepancies.
- Organized information from staff and customers into files to keep documentation complete and accessible.
- Provided in-person and remote training to a few team members on filing steps and record handling.
- Gathered statistical data for reports and presentations, supporting clearer updates for employee meetings and appointments.
- Coordinated employee appointments and meetings while supporting senior administrative staff with daily tasks.
Driver
Tesla
Fremont, CA
09.2020 - 07.2021
- Drive safely across changing road and traffic conditions while balancing loads and following safety protocols.
- Maintain vehicle cleanliness and readiness to support reliable daily operations and consistent service quality.
- Use time management to complete assignments efficiently and stay on schedule throughout each route.
- Apply route planning and dispatch coordination to move assignments smoothly between stops and reduce delays.
- Support incident reporting and load securing practices to reinforce safe, accurate daily operations.
Mover
Valley Relocation & Storage
Concord, CA
12.2022
- Packed boxes to proper service and quality standards, maintaining 100% customer satisfaction rate.
- Loaded and unloaded trucks carrying customer belongings and merchandise weighing up to 1000 pounds.
- Braced and strapped loads to prevent shifting and damage during transit.
- Wrapped items in cling film, padded blankets, and tape, then installed protective devices to prevent transport damage.
- Organized pallets and stacked boxes for easier transport between customer locations and the storage facility.
- Arranged items at the destination according to customer instructions and placement requests.
- Used time management and pallet jack operation to move materials efficiently through loading areas.
Education
GED - undefined
Castlemont High School
Oakland, CA01.2012
Skills
- Time management
- Pallet jack operation
- Hazmat training
- Shipping accuracy
- Warehouse operations
- Dispatch coordination
- Route planning
- Load securing
- Inventory checks
- Safety protocols
- Load planning
- Shipment tracking
- Cross-dock operations
- OSHA compliance
- Incident reporting
Work History
01-2023
Timeline
Lead Mover
Two Men and a Truck
02.2023 - 07.2026
Mover
Valley Relocation & Storage
12.2022
File Clerk
Port of Oakland
08.2021 - 11.2022
Driver
Tesla
09.2020 - 07.2021
GED - undefined
Castlemont High School