Doriana Petersen
Summary
Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Customs and Border Protection Officer
Customs and Border Protection
05.2024 - Current
- Ensured compliance with immigration laws by verifying documentation for travelers entering the country.
- Maintained a high level of professionalism in high-pressure situations, effectively managing confrontations with non-compliant individuals.
- Prevented the entry of illegal goods by identifying and intercepting contraband items during inspections.
- Evaluated traveler behavior to identify potential risks or indicators of criminal activity during inspections.
- Examined baggage and personal items upon entering or leaving country to verify adherence to customs requirements and identify suspected violations.
- Validated immigration documents, asked questions and reported discrepancies to authorities for further review.
TSA Agent
DHS-TSA
12.2021 - 05.2024
- Increased airport security by conducting thorough passenger and luggage screenings.
- Assisted in deterring potential threats by performing regular and random security checks.
- Contributed to a timely boarding process by efficiently managing passenger queues at checkpoints.
- Participated in ongoing training sessions, staying up-to-date on the latest transportation security procedures and technologies.
- Maintained compliance with TSA regulations, ensuring adherence to strict security protocols.
- Performed pat-downs to look for unauthorized materials and weapons.
- Operated x-ray machines, hand wands, and advanced imaging technology to conduct screening of passengers and baggage.
- Used explosive detection machines and chemical swab systems to identify potential hazards.
- Authenticated boarding passes, identification, and passports to prevent fraudulent travel.
Medical Assistant
AdventHealth
05.2019 - 02.2020
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Boosted patient satisfaction by providing compassionate care and promptly addressing needs during visits.
- Performed phlebotomy tasks efficiently while ensuring minimal discomfort for patients during blood collection procedures.
- Enhanced clinic efficiency by assisting physicians with routine procedures and diagnostic tests.
- Improved patient experiences by efficiently managing appointments and maintaining organized medical records.
Education
No Degree - Medical Assistant
Valencia College
Orlando, FL01-2018
High School Diploma -
Liberty High School
Kissimmee, FL01-2017
Skills
- Passenger screening
- Immigration laws
- Anti-terrorism measures
- Firearms handling
- Law enforcement
- First aid training
- Biometric technology
- Baggage examination
- Document examination
- Teamwork
- Attention to detail
- Organizational skills
- Team collaboration
- Adaptability and flexibility
- Decision-making
- Professionalism
Certification
- Licensed Esthetician - November 2020-2024
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Customs and Border Protection Officer
Customs and Border Protection
05.2024 - Current
TSA Agent
DHS-TSA
12.2021 - 05.2024
Medical Assistant
AdventHealth
05.2019 - 02.2020
No Degree - Medical Assistant
Valencia College
High School Diploma -
Liberty High School
Similar Profiles
Sergio GaraySergio Garay
U.S Customs Border Protection Academy Instructor at U.S Customs and Border ProtectionU.S Customs Border Protection Academy Instructor at U.S Customs and Border Protection
Nicholas BELLNicholas BELL
Management & Program Analyst at Customs and Border ProtectionManagement & Program Analyst at Customs and Border Protection
Ryan McKenzie, NRRPTRyan McKenzie, NRRPT
Physical Scientist (Radiation Reachback) at U.S. Customs and Border Protection (DHS)Physical Scientist (Radiation Reachback) at U.S. Customs and Border Protection (DHS)
Gloria PicazoGloria Picazo
Customs and Border Protection Officer at DHS/CBPCustoms and Border Protection Officer at DHS/CBP
Tony McCoyTony McCoy
CUSTOMS AND BORDER PROTECTION OFFICER GS-1895-12/2 at Department of Homeland SecurityCUSTOMS AND BORDER PROTECTION OFFICER GS-1895-12/2 at Department of Homeland Security